• SCHCADS Award Rates + Generous NFP Salary Packaging.
• Not-for-profit salary packaging tax free benefits, increasing your take home pay up to 16k! 
• Full time Maximum-term contract until 30 June 2026 (in line with current funding)

The St Vincent de Paul Society NSW considers that being of Aboriginal and/or Torres Strait Islander descent is a genuine occupational qualification for this position as authorised under section 14 (d) of the Anti-Discrimination Act 1977 (NSW). (Only those who meet this occupational requirement are eligible to apply for this role.

About Us

We acknowledge the Aboriginal and Torres Strait Islander people, the custodians of this land, with deep respect. May the Elders, past and present, be blessed and honoured. May we join together and build a future based on compassion, justice, hope, faith, and reconciliation.

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.  The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. 

For more information about working at Vinnies please see video below. 

Your Role

Support your local community in need by providing assertive outreach, comprehensive case management, and post-crisis support to people experiencing homelessness. The high quality support you provide will play a crucial role in assisting individuals to stabilise & sustain their accommodation, and ultimately transition away from homelessness. This role includes a weekly assertive outreach street patrol conducted outside regular working hours (approx 6 am- 2 pm).  You will be joining a dedicated team , that fosters support and collaboration, offering outstanding Learning and Development programs designed to accelerate and elevate your career. 

Your Responsibility

• Address clients' primary needs with respect, empathy, and inclusivity, while upholding client rights and confidentiality in a non-judgemental manner.
• Conduct home visits for clients in temporary, transitional, or permanent accommodation.
• Establish collaborative partnerships with key stakeholders and services.
• Ensure a safe and welcoming environment for service users.
• Develop case plans with clients as needed, offering ongoing support to achieve and review these plans.
• Maintain client records and case notes professionally, following service policies.
• Meet service targets set by management, the Society, or external agencies.
• Supervise volunteers/students according to their training organisation's requirements, including during home visits.
• Conduct appropriate risk assessments when necessary.

You Will Need

• The St Vincent de Paul Society NSW considers that being of Aboriginal and/or Torres Strait Islander descent is a genuine occupational qualification for this position as authorised under section 14 (d) of the Anti-Discrimination Act 1977 (NSW). (Only those who meet this occupational requirement are eligible to apply for this role.
• Minimum TAFE Certificate IV or currently pursuing tertiary studies in welfare or a related field.
• Previous experience providing case work support to marginalised and vulnerable people.
• Demonstrated knowledge of homelessness issues, including family breakdown, mental illness, and addiction (alcohol, drugs, gambling).
• Familiarity with local community support services for homeless clients, including government agencies and NGOs, with proven ability to establish and maintain strong relationships.
• Strong written and verbal communication abilities.
• Proficiency in computer skills.
• Capable of working both independently and collaboratively within a team.
• Ability to exercise sound judgment and respond appropriately in crisis and emergency situations.
• NSW driver's license.

Apply Now

If this sounds like you, don’t wait - Apply Now, we are interviewing applications as we receive them.

Any queries please contact [email protected] using the subject line: Identified Assertive Outreach Case Worker - Newcastle enquiry via EthicalJobs. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.