About Us

• Opportunity to make a difference in a purpose-led organisation.
• Not-for-profit salary packaging tax free benefits!

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

As the Field Technology Support Partner you will provide level 2 ICT support across multiple locations, platforms and technologies to maintain and develop the Society’s technology and systems.

Your Responsibility

• Implement, support, and maintain the Vinnies Service Catalogue.
• Maintain documentation for Vinnies End User Computing and systems to a high standard.
• Maintain and support the Service Desk tool.
• Deliver a consistent and high standard of Technology Services across the business.
• Comply with Security, Identity, Access Management, and other Technology Services policies and procedures.
• Contribute to a safe working environment for staff, members, and volunteers.
• Team-focused mindset with the ability to work independently when required.

You Will Need:

• Relevant qualifications in Information Technology or equivalent experience.
• Proven experience in a Level 2 support role with a strong understanding of Service Desk support processes.
• Excellent written and verbal communication skills.
• Outstanding customer service skills and a strong work ethic with a commitment to providing quality service.
• Strong analytical and problem-solving abilities for effective IT issue identification and resolution

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.