ABOUT US

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. 

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

• Lead a team that is passionate about assisting people experiencing homelessness. 
• Full-time Max-term contract until June 2026 in line with current funding.
• Generous salary packaging benefits where a portion of take-home pay is tax-free

THE ROLE 

Diverse and rewarding role providing day-to-day leadership for a team of dedicated Case Workers. The supervision you provide will improve the quality and consistency of the case management services provided to our clients, and ultimately improve the likelihood of transitioning away from homelessness.

RESPONSIBILITIES 

• Provide supervision, guidance and leadership to case management services across a broad spectrum of clients in community-based support and based in our Support Services accommodation.
• Foster a service culture characterised by partnership and collaboration both within the team and across the Service and other stakeholders and clients. 
• Be involved in continuous quality improvement activities e.g. accreditation, review of policies and procedures. 
• Understand budget parameters and where able, present possible strategies for improvement. 
• Maintain and update information on client databases & provide written reports and statistics on activities as requested
• Provide case management that is client focused, socially inclusive, non-judgemental and empowering underpinned by best practice principles. 
• In conjunction with each client, and using all relevant assessments, develop goal orientated case plans relevant to the specific needs of the individual and to his/her recovery stage.
• Support and assist clients in a way that promotes independence, empowerment and prevents a return to homelessness. 
• Provide a multidisciplinary and integrated approach to case planning clients, this includes working with other staff as well as staff from other agencies and services.
• Advocate for clients where necessary, including government departments, courts and other service providers. 

YOU WILL NEED 

• Relevant tertiary qualification/s in Social Work/Social Science/Community Welfare or other relevant field or equivalent work experience.
• Demonstrated experience in case management or outreach service delivery experience in the homelessness sector. 
• Possess good negotiation and conflict resolution skills. 
• Experience in supervisory role and understanding of administrative, accountability and data management processes. 
• Highly developed interpersonal skills with an ability to relate positively and confidently with a wide range of people. 
• An ability and commitment to maintain an ethical, non-judgmental, attitude towards clients and staff. 
• Sound knowledge of WHS legislation as it relates to the workplace. 
• Knowledge of child protection issues, legislation and requirements. 
• Sound knowledge of the housing and community services sector. 
• Proficiency with computers and industry-related software is required
• NSW driver licence and ability to travel. 

APPLY NOW

If this sounds like you, don’t wait - click "Apply Now" to submit a cover letter and resume. We are interviewing applications as we receive them.

Any queries please contact [email protected] using the subject line: Team Leader - Case Management enquiry via EthicalJobs.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.