About Us

• Full-time role based in Redfern
• Opportunity to make a difference in a purpose-led organisation
• Not-for-profit salary packaging tax free benefits!

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. 

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.  

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

As the Vinnies Support Centre Coordinator you will support the centre with emergency food pantry (Monday – Friday), reception and client support volunteers all trained to engage with people experiencing disadvantage and address requests for assistance. The Vinnies Support Coordinator oversees and coordinates regional supports with a client centred approach to service delivery, volunteer management, training and support and networking with the broader community. Works closely with Conference members and provides administrative support to the Region.

Your Responsibility 

• Contribute to a safe working environment for members, staff and volunteers by adhering to the Society’s workplace health and safety practices.
• Contribute to the implementation of effective risk management procedures to ensure compliance with legal, employment and governance requirements.
• Provide a consistent client-centred approach for all client engagements
• Ensure that trained staff, volunteers and members are available to welcome, engage, assess and refer clients as required.
• Support and engage with participants within a culturally sensitive framework, including seeking out guidance and advice where needed.
• Follow all client services policies and procedures including client data, reporting and evaluation.
• Work directly with clients experiencing complex needs as required to effectively address needs, advocate and refer to specialist services.
• Recruit, select, train and support a team of volunteers for various roles within the Vinnies Support Centre including overseeing university intern placements as required
• Ensure sufficient numbers of volunteers available as required to conduct client services at the Vinnies Support Centre during business hours
• The Vinnies Support Centre Coordinator develops and supports key stakeholder relationships including
• Working closely with the Society’s members who undertake emergency relief activities

You Will Need: 

• Relevant tertiary qualification/s in social sciences, education, social work, psychology, welfare, health studies or related area.
• Demonstrated knowledge and skills in assessment within disadvantaged communities and individuals.
• Experience working with disadvantaged communities.
• Excellent written and verbal communication skills.
• Ability to effectively lead and develop a team.
• Experience managing and leading volunteers.
• Experience in training employees or volunteers.
• Computer literacy in MS Office, Teams, emails and database systems.
• Effective time management and organisational skills.•Ability to work in multiple locations as required
• NSW Driver Licence.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.