• Seeking a Community Connections and Care Finders Case Manager
• Part time 0.8 FTE until June 30 2025
• Rainbow-Tick accredited organisation
• $43.08 - $46.35 per hour + Superannuation + NFP Salary Packaging
• Enjoy the benefits of working with a growing organisation offering career development, flexibility and an attractive annual salary package!

The Role:

The Community Connections Care Finders case manager role is part of the Inner Melbourne Community Hub Case Management Team.

This person will work in a multi-faceted team based at Ozanam House supporting clients through crisis, recovery and growth by means of supporting and referring clients with diverse support needs. Support from Community Connections Care Finders case management ranges from short term to medium term support within the catchment of northern metro Melbourne. One component of the program is working with clients 65 years and over (55+ for specific populations).

The overall aim of the case manager position in Community Connections Program is to stabilise the client’s crisis, identify and implement seamless pathways to ongoing supports, creating linkages, advocating and supporting clients to access mainstream and specialist services, particularly housing and health services. Care Finder clients receive assistance to interact with the My Aged Care services and referrals, if relevant to longer term aged care supports. Key to the success in this position is the ability to work from a collaborative, integrated and client centred approach with clients, through the use of ongoing assessment, case planning and review, and referral. Assertive outreach whilst building rapport with potential clients is an essential part of this role.

VincentCare Victoria:

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Working with VincentCare:

A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

• Career Development opportunities
• Employee Assistance Program
• Salary Packaging
• Choice of Superannuation fund
• Family friendly and flexibility
• Study leave

Diversity and Inclusion

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

Key Selection Criteria:

• A relevant tertiary qualification (For example Bachelor Degree) (preferred)
• Full Victorian Driver’s Licence
• Experience in working with and supporting people who are experiencing homelessness and presenting with multiple needs.
• Experience in case management practice and navigating service systems with and for clients.
• Demonstrated understanding of the range of needs and issues affecting people who are homeless or at risk of homelessness.
• Knowledge of trauma informed, strengths based and person-centred care.
• Highly developed communication and relationship management skills. The ability to maintain collaborative working relationships with a broad range of stakeholders.
• Experience navigating My Aged Care services.
• Experience, knowledge and demonstrated ability in maintaining professional boundaries with clients
• Demonstrated ability to work independently and as a member of a team, taking direction when required.
• Evidenced administrative accuracy and detail, including timely data entry.

How to apply:

Applicants must submit their CV together with a detailed and separate response to each of the key selection criteria.

Phone enquiries may be made to Stacey Hill 0499 200 873.

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.

A position description is attached.