Housing Manager

• Join a purpose-driven organisation offering vital community services to vulnerable families.
• Rainbow Tick accredited organisation.
• Competitive salary + Superannuation + Additional Benefits including NFP Salary Packaging
• Full Time - Ongoing

About Us

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout Victoria. Our aspiration is to provide care, hope and advocacy for those facing disadvantage through our provision of services that effectively meet the needs of people experiencing or at risk of homelessness.

Our purpose is to create opportunities and lasting change for the most marginalised and disadvantaged in our community, aiming always to support, empower and to respect a client's dignity.

VincentCare Community Housing (VCCH) is dedicated to providing high-quality housing maintenance and tenancy services to ensure the well-being of our tenants and stakeholders. We are committed to fostering a supportive and inclusive community, promoting social justice, and delivering person-centred services. We are looking for a passionate and experienced Housing Manager to join our team and lead the delivery of integrated housing services across Victoria.

About the Role

The Housing Manager (HM) oversees all housing maintenance and tenancy services for VincentCare Community Housing. This role ensures quality service provision to tenants and stakeholders, manages VCCH Tenancy and Property staff, and addresses complex issues. The HM will work closely with the Group CEO, Boards, and Senior Leadership Team (SLT) to provide leadership and strategic direction for VCCH.

Key Accountabilities;

• Provide strategic advice on housing in Victoria, fostering relationships with key stakeholders including government and non-government partners, promoting state initiatives, and leading community engagement efforts.
• Lead the development and implementation of operational plans to enhance access to housing and related services, drive continuous improvement initiatives, and provide high-level advice for strategic planning.
• Implement VCCH Strategic Directions and Business plans, developing a team culture focused on excellence, managing resources to ensure effective service delivery, addressing local housing issues and trends, and overseeing tenancy and property management.
• Provide strategic leadership and manage staff, including developing a professional tenancy team through training, supporting innovation and professionalism, and fostering a work environment that promotes staff development.
• Ensure compliance with values, policies, and legislative requirements by undertaking training to support compliance obligations, embedding risk management and WH&S procedures, and participating in reviews to manage potential risks.

What we are looking for;

• Required: Degree in Social Housing, Social Science, Community Management, or related discipline.
• Desired: Postgraduate qualifications in business management and leadership.
• Minimum 3 years' senior management experience in property and tenancy management.
• Knowledge of the Victorian Residential Tenancies Act.
• Experience in organisational planning and program monitoring.
• Ability to lead projects and manage service delivery.
• Understanding of community housing requirements and systems.
• Experience with external reporting in a community housing context.
• Sensitivity to community and social housing tenants' needs.
• Experience in managing housing assets and staff, including remote teams.
• Excellent written, verbal, and interpersonal communication skills.

Why work for us? We offer:

We are passionate about #SocialJustice.

You will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture and excellent salary packaging benefits and Employee Assistance Program

We believe in families, so we like to provide a family-friendly environment in which to work.

Grow with VincentCare

If you are a dedicated and experienced Housing Manager with a passion for making a difference in the community, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience.

Please don't delay in submitting your application as applications will be reviewed upon submission.

A position description is attached.

All appointments within VincentCare Victoria are subject to satisfactory completion of pre-employment checks. These will include a police check, reference checks, and working with children check.