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Personal Assistant to the CEO

Tandem Inc
  • Starting July 2021
  • Ongoing role based in Abbotsford
  • Salary packaging available


Tandem was established in 1994 and is proud to be the trusted voice of family and friends in mental health in Victoria. As the Victorian peak body with a sole focus on the needs and interests of mental health carers, Tandem’s role is to provide leadership, coordination and knowledge for the organisations and individuals who are working to improve outcomes for Victorian people living with mental health issues, their family and friends. Tandem is committed to ensuring that the importance of the contribution, expertise, experiences and needs of family, friends and supporters/carers is recognised and addressed, and that they will be essential partners in recovery, service governance and delivery, planning, research and evaluation.

Royal Commission into Victoria’s Mental Health System

The Victorian Government initiated a Royal Commission into Victoria’s Mental Health System in February 2019. The final report of the Royal Commission recognises ‘the centrality of lived experience to the planning and delivery of mental health treatment, care and support services’ (p 19). Lived Experience refers to the experience of seeking help directly for mental health challenges or being a family member by birth or choice, friend or supporter of someone seeking assistance.

If you are a family member/friend or supporter of someone seeking assistance from the mental health system this is a role where you can make an active difference.


  • We advocate for family and friend involvement in planning and care, participation in system change and support.
  • We operate the FREE Tandem Support and Referral Line for family and friends in mental health 1800 314 326
  • We promote and support the development of the Mental Health Carer Workforce and leadership.
  • We inform and empower family and friends to access the National Disability Insurance Scheme (NDIS).
  • We promote and collaborate on the delivery of training on family inclusive practice for mental health professionals.
  • We support and advocate for the diverse needs of family, friends and other supporters of people living with mental health issues.
  • We collaborate on research and policy development on matters in relevant areas.
  • We raise community awareness about the important role of family and friends in mental health recovery.
  • We administer the Carer Support Fund, which provides financial assistance to carers of people registered with Area Mental Health Services in Victoria.
  • Tandem’s members include family and friends (carers and former carers), organisations providing mental health services, regional carer networks and support groups.


The purpose of this position is to provide high level administrative support for Tandem’s CEO and Board. This role will work closely with the CEO in managing her tasks, reports and meetings in an effective and efficient manner.


  • Coordinating meetings, briefings required and reports.
  • Liaising between the CEO and internal and external people.
  • Dealing with complex and sensitive issues
  • Provide support to Board Chair as required
  • Providing support for Board meetings and subcommittees of the Board as required

For enquiries, please contact Jane Dunne, Operations Manager on 03 8803 5555.

Please see the attached Position Description for more information and for the Key Selection Criteria.

How to apply

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