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Senior Care Connector - Liverpool

The Benevolent Society

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  • Full time 15-month contact (until June 2025) position based in Liverpool
  • $108k inclusive of Super + Salary Packaging
  • Flexible, friendly organisation + optional monthly accrued day off!

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.  

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. 

About the role

Join us in leading transformative change! As a senior member of our team, you will spearhead specialised and intensive assistance, facilitating access to vital aged care services and fostering seamless integration between the health sector, aged care, and other community agencies from the ground up. Your role will be pivotal in driving enhanced collaboration and connectivity, ensuring vulnerable and isolated older people receive the comprehensive support they need to thrive within our community!

Duties

  • Support team members in managing complex cases and client service delivery, assisting during visits, meetings, and documentation, and collaborating to resolve challenging situations.
  • Conduct comprehensive assessments with clients to develop, implement, monitor, and review client plans and outcomes, focusing on identifying strengths and areas of risk.
  • Attend various meetings and maintain appropriate documentation, including review meetings, case conferences, and supervision meetings.
  • Provide regular supervision, coaching, and on-the-job support to Care Connectors to enhance client outcomes and assist with onboarding of new team members.

Our Benefits  

We support people to live their best life. That includes you, our employee. A best life’ is unique to everyone and can change as life changes: 

  • Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!   
  • Motor Vehicle Packaging Options – to suit your lifestyle.     
  • Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee. 
  • Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.      
  • Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. 
  • Professional development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.  
  • Our Reconciliation Commitment - First Nations employees have access to cultural and ceremonial leave, as well as the options to be a voice on our First Nations Staff Reference Group & RAP working group and have the opportunity for cultural and professional development that supports career pathways. 

Skills and Experience

  • Relevant tertiary qualifications (e.g. social work, human services, aged care, community services or health) and/or significant relevant experience
  • Local community connections within the aged care community
  • A current Class C NSW driver’s license
  • Demonstrated computer skills including Microsoft Office and ability to enter information correctly into databases and/or portals
  • A detailed understanding and ability to source a full range of aged care supports and services.
  • A commitment to delivering a person-centred approach that respects and responds to each person’s individual needs, preferences, values and life experiences
  • An ability to communicate effectively and support the needs of people with diverse backgrounds and life experience, including Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD), and LGBTQIA+ communities

Don't miss out on this incredible opportunity – take the first step towards an amazing career with us! Apply now and let's make a difference together!

Submit your CV and 1 page cover letter outlining your suitability and interest in the role.

Have a question? Contact Judith on 0468 661 023 for a friendly confidential chat.

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

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