• Hybrid role - Administration Team Leader and Milton Administration Officer
• Full-Time Contract until October 2025
• Based in Milton QLD

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

Backfilling parental leave and covering our Milton site, this role will lead a team of three staff as well as covering the administration tasks at our busy Milton Office. As our Administration Team Leader, you will lead and coordinate administration services across our Milton, Loganholme and Caboolture sites delivering Child Youth and Family Services. In this varied and busy role, you will ensure each site is managed efficiently and effectively by regularly visiting your team, interacting with the operational Managers and Team Leaders of our services and ensuring a welcoming space for all clients. As Milton Office Administrator you will be providing top-notch administrative support to staff and visitors to keeping our services operating smoothly and efficiently, you'll be at the heart of it all.

Duties

• Coordinate the delivery of administration services within your sites, ensuring that services are timely and effective
• Manage a team of staff to ensure administration services are professional and effective across the area and/or program and internal customers receive the level of support required
• Spend a couple of days each week travelling between sites to support the administration team and programs
• Based at reception you will be the face of our Milton Office, expertly greeting clients and handling incoming calls and inquiries with finesse.
• Be the backbone of our team by providing invaluable administration support, keeping operations running smoothly and efficiently.
• Take charge of coordinating meeting rooms, fleet vehicles, and maintenance tasks, ensuring everything is in perfect order for seamless operations.
• Contribute to and drive projects across the sites, programs or organisation as required

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Work/Life Balance - Enjoy flexible work arrangements and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Experience

• Two years previous experience working in a similar administrative / management support role and previous experience leading a small team of administration staff
• Great attention to detail, with the ability to question the pieces that are missing
• Demonstrated experience in a broad range of administrative procedures and systems
• Demonstrated problem solving skills, well developed time management and organisational skills
• Ability to use a range of software applications including Office, Outlook, Teams and customer databases
• Strong customer service focus with the desire to provide a welcome environment for visitors and staff
• The ability to balance multiple tasks and manage competing priorities effectively
• The ability to identify sensitive information and maintain appropriate levels of privacy
• The ability to work autonomously while remaining connected to the team and contribute to team outcomes
• Certificate III in business administration or similar desirable
• Current driver's license is essential!

Apply online today!

Please submit your current CV and cover letter outlining your suitability and interest in the role.

Contact Amy Lawrence on 0403 105 768 to discuss the role in more detail.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Please click here for the Position Profile