• "Our purpose is to help disadvantaged young Australians to flourish"
• Type: Full Time
• Location: Canberra, ACT
• Remuneration: Social, Community, Home Care and Disability Services Industry Award 2010 (Level 5) + full salary packaging options available

Noffs is looking for an Assistant Manager to join our team at PALM Residential Drug & Alcohol Program, which offers treatment for young people aged 12-18 with serious alcohol or other drug related difficulties and provides assessment, case management, individual and group counselling, treatment planning and support to our clients and their families.

The successful candidate will assist the PALM Manager in the implementation and ongoing management of the program to ensure compliance with practice guidelines and quality standards.

Assistant Manager Specific Duties:

• Assist the Manager in the day to day running of the PALM program.
• Provide leadership and support to all staff and residents.
• Ensure that the household is safe and supportive and free from harassment.
• Promote a therapeutic environment.
• Assist the Manager to coordinate referrals and intake of new clients.
• Participate in resident review and case management, staff meetings and in-services.
• Maintain and monitor client records and other data collection systems.
• Assist in management of staff including recruitment, induction for new staff, and regular training.
• Share the supervision of all AOD Workers.
• Ensure with the manager the coordination of the weekly rosters.
• Provide feedback on program functioning, highlight issues of concern and develop strategies and actions to address these.
• Ensure incidents are identified, investigated, processed and reported.
• Provide reports and administrative documentation as required.
• Assist in establishing and maintaining inter- and intra-service linkages.
• Ensure all research requirements and activities are met.
• Maintain own professional development and contribute to the development of fellow staff.

Assistant Manager role involves:

• Flexibility in working hours. This may include occasional shift duties or weekend work as necessary and a weekend day may from time to time be included in your 5-day working week
• Participate in the On-Call duties.

Essential Selection Criteria

• Recognised qualifications and experience in working with young people with alcohol and / or other drug related difficulties.
• Demonstrated capacity to coordinate a residential treatment service and to motivate, lead and supervise a multidisciplinary staff team
• Demonstrated knowledge of good practice in working with this client group.
• Staff supervision and related administrative experience, preferably within a residential setting.
• Knowledge and experience of good counselling practice.
• Experience in developing and implementing living skills disciplines and ability to coach and lead others.
• Excellent oral and written communication skills.
• Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.
• Must have a current and valid Working With Vulnerable People Check and Driver Licence.

Desirable Selection Criteria

• Current First Aid Certificate.
• Familiarity with local issues, networks and services.
• Management experience in a residential environment.
• Ability to maintain a small caseload.

Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

Please note that rolling interviews may be performed. Applicants are encouraged to apply at the earliest point.