The Organisation

For over 100 years The Leprosy Mission Australia has partnered with Australians to ensure that people affected by leprosy across the world get the cure, care, and restoration they need to live life in all its fullness. As part of a global network comprised of 30 Members and Affiliates, we are working together to reach their goal of zero Leprosy transmission by 2035.

The Leprosy Mission is an organisation driven by Christian values to extend the hand of ‘mateship’ to those affected by Leprosy, disability and other marginalised people. Our supported programs are on the ground in India, Nepal, Nigeria, Indonesia, and Timor Leste.

Role Description

The Supporter Experience Coordinator plays an important role connecting supporters and donors with inspiring experiences of The Leprosy Mission’s healing ministry so that our campaigns continue to engage them and help them to feel good as they cure, care for and restore individuals from leprosy.

The role is highly collaborative working with staff teams across the organisation to plan and create unforgettable multi-channel nurture experiences to delight key supporter audiences as well as deepen their engagement so that they are inspired to support the mission financially. This role is responsible for building a culture of excellence and best practice in supporter experience and supporter communications.

Your skills and attributes

• Excellent communication and interpersonal skills
• Experience in fundraising or donor relations and supporter services
• Ability to work effectively in a team as well as independently
• Proficiency in Microsoft Office and CRM software
• Strong organisational and time management skills
• Empathy and understanding of diverse cultures and communities
• Knowledge or experience in the non-profit sector
• Bachelor's degree in a relevant field such as Communications, Marketing, or Non-profit Management
• Ability to operate within the Christian based beliefs, vision mission and values of the Leprosy Mission.

Rewards & Benefits

• Salary packaging
• Flexible working options
• Professional development and succession planning

The Leprosy Mission Australia has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Policy and Code of Conduct.

The Leprosy Mission Australia actively encourages applicants from diverse groups and communities.

A position description is attached.

If you are enthusiastic about supporting an organisation dedicated to advocating for change and defeating the stigma of leprosy, please click Apply Now to submit your application.