We are looking for a General Manager to lead our iconic site at Macadamia Castle. This is a pivotal role in leading all strategic and operational elements of the site, managing staff and liaising with a variety of stakeholder groups. This is an exciting time to join WRA in a new collaboration with Byron Bay Wildlife Hospital in a key leadership role, taking our first site of its kind to its next phase of growth while being a part of an ambitious strategy to improve the reach and impact of WRA & BBWH. If you are passionate about local tourism, caring for our wildlife, seasonality, building community and education, then we’d love to have you join us on this journey of a lifetime and help us adhere to our pillars of practice RESPECT, EQUALITY, KINDNESS, JOY.

The General Manager role is responsible for operations, finance and strategic development of the site. This includes managing all financial and administration matters, managing on-site staff, liaising with volunteers and community groups, generating revenue and managing bookings of on-site facilities.

This unique opportunity to work as leader of our incredible team, in an iconic environment and make your mark in the Australian tourism landscape.

A keen interest in team building and change management is essential, as is previous management experience leading an organisation at this level. The successful applicant will be someone who is excited to manage all operational aspects of the site, lead a mid-sized team, engage with volunteers, not afraid to get stuck into a huge variety of tasks and be an advocate for environmental and ethical changes in our food supply chain and animal care.

Responsibilities

The General Manager will report to the WRA Board and the position includes:

• Financial Management: build and maintain a financial strategy for a sustainable enterprise, run annual budgeting, maintain accurate accounts, produce reporting and analysis and manage all payments (e.g. payroll, payments to third parties).
• Governance and Reporting: Identify and implement all relevant governance requirements to ensure compliance with relevant legislation, by-laws and maintain the highest ethical standards in the organisation. Reporting to Board of Directors, volunteers and stakeholder groups.
• The site and Staff Management: oversee a team of staff, volunteers, overall responsibility for the site including the safety of those using it and visitors. Point of contact for all discussions and working arrangements with on-site partners.
• Event Management: Manage all space hire for the on-site shared spaces, work with the community coordinator, develop a pipeline of events that are aligned with the strategic direction of WRA that are financially sustainable and serve all target areas of the broader community.
• Stakeholder and Community Engagement: Develop and maintain strong relationships with key collaborative stakeholders, including statutory bodies, city councils, landowners, funding bodies, philanthropic donors, not-for-profit partners and the community.

Successful applicants will have:

• A strong capability for financial management, revenue raising and securing funding
• Creative and forward-thinking, and the ability to adapt to new opportunities and situations
• Excellent interpersonal skills, a willingness to collaborate and the ability to build good relationships with a wide variety of stakeholders
• Strong written and verbal skills and confidence in public speaking
• Excellent organisation and time management skills

The job requires 40 hours per week, including weekend work, with an anticipated starting date of October 2021.