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AOD Centralised Intake Worker

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling, and withdrawal management services).

Located in Surry Hills,William Booth House offers both withdrawal management support (detox) and residential rehabilitation and community-based programs.

About the role

We are seeking a values-driven and proactive AOD Centralised Intake Worker to respond to treatment enquiries, complete up to 5 AOD intake screens & initial brief risk assessments, deliver harm reduction interventions and triage comprehensive assessment with the appropriate Salvation Army service within a recovery-orientated and person-led service environment.

Reporting to the Team Leader, this is a Max-Term (for 12 months),full time (Monday to Friday 8:00 am - 4:00 pm) position based in Surry Hills, NSW. Salary and conditions are in accordance with the SCHADS Award Level 4.

You will successfully

  • Provide high quality service delivery, responding to enquiries and completing intake screens for people in a timely manner.
  • Provide brief intervention under a harm minimisation framework, offering information, support and referrals, as appropriate.
  • Conduct initial risk assessments with clients and mitigate risk.
  • Manage waiting list for residential rehabilitation beds, triaging based on risk and prioritisation.
  • Provide reports (oral and/or written) to management as requested.
  • Assist with comprehensive assessments and pre-treatment group facilitation as required.
  • Work effectively within a team that fosters and empowers continuous improvement.

You will have

  • Minimum of Diploma level qualification in a relevant discipline (AOD, Community Services, Case Management, Mental Health).
  • Completed 4 AOD Skill Set Units (or willing to undertake/complete during employment).
  • Knowledge of AOD, mental health, community services and health sectors.
  • Demonstrated experience and ability to work with those impacted by substance abuse, gambling and mental health conditions.
  • Experience providing brief intervention and harm minimisation information and support to individuals.
  • Experience working with people from Aboriginal and Torres Strait Islander background.
  • Experience working with people from culturally and linguistically diverse backgrounds and religions.
  • Experience working in collaboration with other organisations.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution 

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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