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Case Management Team Leader - Flagstaff

The Salvation Army

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

The Salvation Army Homelessness Melbourne Metro provides several Homelessness services in the inner city of Melbourne, including a comprehensive range of residential & community services. Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne.

About the role

We are seeking a values-driven and proactive Case Management Team Leader to lead an effective and high functioning team of Case Managers who provide holistic case planning support to residents at Flagstaff and The Open Door and provide ongoing outreach support upon exit from The Salvation Army's Residential services.

Reporting to the Program Manager, this is a permanent, part-time (30.4 hours per week) position based in West Melbourne, Victoria. Salary and conditions are in accordance with the SCHADS Award Level 6.

You will successfully

  • Support the implementation of the National Homelessness Stream Model of Care that underpins service delivery defining expectations and standards for those we serve, our partners and allies, and the Australian community.
  • Ensure residents & clients are provided with access to a range of holistic supports including tailored brief interventions, capacity building activities, advocacy services & outreach support.
  • Maintain Risk Assessments to identify, evaluate and treat risk within the residential facility and adopt proactive steps to ensure that local risks are managed well.
  • Develop and maintain effective communication links & strong relationships with appropriate services, sector partners, specialist services, stakeholders and local community service providers to maximise resident outcomes & the effective operation of services

You will have

  • Degree qualification in Social Work, Psychology, or related field.
  • A current Victorian Employee Working with Children.
  • A valid Victorian Driver Licence.
  • Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
  • Relevant experience in supervising staff.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution 

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured. If you have any questions regarding the position or require the Position Description for this role, please contact Michelle Turner at [email protected] using the subject line: Case Management Team Leader - Flagstaff enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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