Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

​Within The Salvation Army Social Mission programs, we are involved in a broad integrated range of services with an aim to bring support to some of the most vulnerable and disadvantaged adults experiencing homelessness in Melbourne's Central, Northern and Western metropolitan areas.

The Salvation Army Australia's Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

We are looking for a talented and passionate Case Manager to work in our Open Door and Flagstaff Accommodation (ODFA) case management team. This is a permanent full-time position.

You will successfully

• Incorporate assertive engagement and rapport building with clients
• Promote therapeutic interventions, engagement with health and other treatment services and social inclusion activities
• Create transferable relationships, promote independence and sustainable pathways out of homelessness
• Provide current and relevant resources to the Case Management team
• Develop case plans in collaboration with clients to support their goals
• Regularly monitor and review individual case plans
• Maintain accurate up to date client records and data
• Actively contribute to building a strong culture in the team

The position will be based in West Melbourne, though may be required to work from other TSA sites, such as North Melbourne.

You will have

• Tertiary qualifications in psychology, social work, community services or related field
• Ability to deliver high-quality support services to vulnerable people
• Knowledge of homelessness and social housing, crisis intervention and the ability to collaborate with other program areas
• Skills in engaging with the specified client group; demonstrated capacity to build effective relationships with clients based on social work and psychologically informed environments
• Assessment skills and knowledge of a range of theories including trauma-informed practice and strengths-based approaches
• Demonstrated capacity to time manage while maintaining required documentation and IT systems to DFFH and organisational standards
• Competent to work solo when required and respond effectively to critical incidents in a safe manner
• Has the ability to remain calm, focused and maintain perspective when faced with change, crisis and difficulty

Please include a cover letter that highlights your experience in relation to the key responsibilities of the role. To obtain a position description or to find out more about the role, email Danielle Haley - Service Coordinator, Homelessness Case Management Services on [email protected], using the subject line: Case Manager enquiry via EthicalJobs.

What we offer

• The position is paid in line with the Social, Community, Home Care and Disability Services Industry Award Level 5
• Flexible working arrangements including monthly RDO
• Enjoy generous tax-free salary packaging benefits
• Discounted Private Health Insurance rates
• Career development opportunities
• A challenging and rewarding work environment with a supportive and dynamic team

We embrace diversity and encourage applications from

• Aboriginal and Torres Strait Islander people
• people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
• people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.