Why this role matters

The Salvation Army (TSA) provides a range of services around the country to support survivors of modern slavery, including the new Additional Referral Pathway program to identify and refer victim-survivors onto the Support for Trafficked People Program (STPP).

The Additional Referral Pathway (ARP) will use a collaborative multi-agency approach to reach, screen and assess victim-survivors across Australia for referral to the STPP, while addressing immediate safety and welfare needs through short-term interventions. The Additional Referral Pathway will be open for service delivery in July 2024.

About the role

We are seeking a skilled and proactive Case Manager to deliver screening, assessment, and short-term case management interventions as part of The Salvation Army's Additional Referral Pathway (ARP) Program to support the journey to recovery for victim-survivors experiencing or escaping modern slavery.

Reporting to the Team Leader this is a fixed term (18 months), full-time position based in Redfern, NSW. Salary and conditions are in accordance with the SCHADS Award Level 5.

You will successfully

• Work collaboratively with a person-centred, trauma-informed and holistic approach in a fast-paced service delivery setting to ensure the best outcome for all who seek our assistance.
• Offer appropriate and high-quality support to individuals (adults, young people and children) who may have experienced or be at risk of experiencing human trafficking, slavery and slavery-like practices.
• Complete assessment for indicators of modern slavery, risk assessment and safety planning, short-term case management and referral, with the aim of supporting clients to maintain their safety and access support pathways.
• Work collaboratively with the ARP team and partner agencies to achieve positive client outcomes and provide a comprehensive client-centred service, including following No Wrong Door pathways to increase community-based supports for people who may not be eligible for referral into the Support for Trafficked People Program.

You will have

• Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
• A valid and current NSW Employee Working with Children Check.
• A valid NSW Drivers Licence.
• Experience in the modern slavery/family violence/asylum seeker/refugee and/or migrant support service sector
• The ability to work effectively with people from diverse cultural and linguistic backgrounds
• The ability to work effectively with people who have experienced violence, abuse and trauma.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme 
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution 

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the "Apply Now" link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

For any questions about the role, please contact Melina Matthia, Program Manager of Trafficking and Slavery Safe House Programs on [email protected] using the subject line: Case Manager enquiry via EthicalJobs or 0437 879 719.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.