Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home.

We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. 

About the role

We are seeking a values-driven and proactive Case Manager to join our team! You will be responsible for providing immediate and ongoing support for clients experiencing homelessness, through provision of a range of intervention options through case management support.

The Open Door and Flagstaff are residential facilities that provide temporary short-term accommodation for men who are experiencing homelessness, with multiple and complex needs. The Open Door accommodates 37 single men and Flagstaff supports 64 single men.
Reporting to the Team Leader, this is a permanent full-time position, based in Flagstaff, VIC. Salary and conditions are in accordance with SCHADS Award Level 5.

You will successfully

• Develop and review individualised case plans with clients and assist them to implement strategies to achieve their goals by building on their strengths
• Deliver high-quality service maintaining constructive relationships with clients by working within Person-Centred, Strengths Based and Trauma-Informed models of care
• Support clients to access long term housing by supporting them to move on from short-term/medium-term accommodation
• Ensure client data is accurately recorded on the client database (SAMiS) to inform program planning and meet data recording requirements of the DFFH
• Undertake identified training and professional development activities to support practice and skills development

You will have

• Degree qualification and higher educations in Social Work, Psychology, or related field
• Relevant experience in the social service sector including case-management
• Able to demonstrate knowledge of homelessness including context, causes, models, and approaches relating to best practice
• Experience working with internal and external stakeholders to both maintain and create new connections in the sector
• Current Australian Driver's Licence is required
• Valid Working with Children's Check

​What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Flexible working conditions
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values.

If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.