Why the role matters

The Salvation Army Australia's Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

St Kilda Crisis Centre offers a twenty-four hour, state-wide crisis response to people at risk of and experiencing primary homelessness. Assistance may include financial assistance for emergency housing, food vouchers, material aid, information, advocacy, and planning, as well as referral to specialist supports in relation to housing, family violence, alcohol and other drug use and mental health.

About the role

We are seeking a values-driven and proactive Crisis Support Worker for the St Kilda Crisis Centre.Reporting to the Service Coordinator, this is a permanent, part-time position (4 shifts per week, average 26 hours) based in St Kilda, VIC.

Salary and conditions are in accordance with the SCHADS Award Level 5.

You will successfully

• Ensure the Initial Assessment and planning experience is welcoming, safe, and responsive to individual needs & risks.
• Communicate with internal and external stakeholders promptly and professionally.
• Conduct client assessments within a crisis intervention framework.
• Develop links with other network and community services to assist clients to access resources and community supports.
• Support and de-brief other team members who are faced with difficult and challenging situations.

You will have

• A Social Work qualification (preferred) or a degree qualification in psychology, mental health, or related discipline.
• Minimum Diploma qualification in Community Services, AOD, mental health, or related discipline.
• A current Victorian paid Working with Children Check.
• A valid Victorian Driver License.
• Resilience, flexibility and adaptability.
• Creative outcome focused attitude.
• The ability to meet tight deadlines.
• Advanced communication, written & organisational skills.
• Ability to manage crisis situations.
• Initiative to solve service delivery challenges.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme 
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution 

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

If you would like a copy of the Position Description or you would like to discuss this opportunity in more detail, please contact the Service Co-coordinator, Stephen Watson at [email protected] using the subject line: Crisis Support Worker enquiry via EthicalJobs or on 0437 562 794.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.