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Emergency Relief Worker - Port Augusta

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Community Support Services Doorways Program operates within the Port Augusta Doorways Centre and it includes emergency relief, financial counselling and casework. Emergency relief services are quite often the initial contact a community member has with a centre. Most are self-referred, but some come from other external agencies. Depending on each centre's resources, community members are assisted with their immediate needs, whilst working through the Opening The Doors service delivery model to make positive changes in their lives.


  • Effective relationships are established with community members that encourage self-determination and participation
  • Community members are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers. Where applicable, community members are referred to appropriate specialist agencies
  • Community member assessment reflects response to need within a service's limitation
  • Ongoing assessment is made of the community member's issues, needs and circumstances from initial intake to exit through the use of the Opening The Doors model of service delivery.
  • Accurate, up to date records and data is maintained for all community members in accordance with our standards and procedures using internal information systems
  • At all times the Emergency Relief Worker must follow the established policies, procedures and guidelines that have been provided.
  • Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader


This is a fixed term part time position for 25 hours per week until June 2022.


  • As a registered not for profit organisation in addition to your remuneration eligible employees will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • Looks for ways to exceed service user expectations
  • Respects boundaries and limits of own role and capabilities
  • Advocates and negotiates effectively for service users
  • Interpersonal dynamics and communication
  • Regulates own behaviour
  • Treats others with dignity and respect; encourages and cooperates with others to achieve common goals; Inspires trust and confidence.
  • Remains calm focused and maintains perspective when faced with change, crisis and difficulty; Does not give up or get disheartened when faced with obstacles.


  • A national police record check is required
  • A current and valid Working with Children Check or equivalent and DCSI clearance (vulnerable Persons) will be required
  • A current SA Drivers licence will be required

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Apply Now

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