START YOUR CAREER WITH THE SALVATION ARMY TODAY!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the Role:

Brand new opportunity for an Insights and Reporting Manager to join our Glen Waverley, Melbourne team on a permanent full time basis with two direct reports. Reporting to the General Manager Supporter Experience, Acquisition and Growth this exciting opportunity will be responsible for providing insights through advanced data analytics to improve future campaign performance and to achieve the longer-term strategic objective of the fundraising department as well as developing and maintaining the campaign analytic reporting framework.

Key Responsibilities:

• Accountable for the design, management and insights of donor profiling, segmentation, targeting, fundraising campaigns productivity and profitability, competitive and market insights and forecasting
• Provide insights to the broader Fundraising department to leverage opportunities and mitigate risks through the extraction and interpretation of data from the CRM
• Create insights strategy and deliver the fundraising reporting road map
• Analyse and interpret campaign performance from various other sources with the expectation of bringing the valuable campaign insights to influence key business decision
• Monitor and evaluate market trends and activities (market insights, product performance, Supporter/Donor and competitor intelligence)
• Identify and track key drivers for optimising performance and Identifying attributes and behaviours of high value donors

About You:

• Bachelor's Degree in Business, Data/Computer Science or Commerce or similar preferred
• Team leadership experience will be highly regarded
• Experience using database extraction, processing and visualisation tools preferred e.g. SQL, Phython, R, Power BI
• Proven experience working with and interpreting/reporting campaign/marketing data
• Demonstrated written and verbal communications skills, and a proven ability to interact professionally to influence a diverse group of technical and non-technical stakeholders

Why work for us:

• Eligible employees can access NFP salary packaging ($15,900 tax free)
• Flexible working conditions
• Internationally renowned not-for-profit organisation
• Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community
• An inclusive culture of dedicated, passionate and professional team members
• Opportunity for career development
• Paid parental leave
• Employee Assistance Program - Independent confidential counselling service

How to Apply

If you would like to work for one of Australia's leading not-for-profit organisations and have the satisfaction of knowing that your career contributes positively to the lives of thousands of Australians each year, please apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an equal employment opportunity employer, we are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. We provide an inclusive work environment and embrace the diverse talent of our people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.