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Team Leader

The Salvation Army

Why this role matters

The Salvation Army (TSA) provides a range of services around the country to support survivors of modern slavery, including the new Additional Referral Pathway program to identify and refer victim-survivors onto the Support for Trafficked People Program (STPP).

The Additional Referral Pathway (ARP) will use a collaborative multi-agency approach to reach, screen and assess victim-survivors across Australia for referral to the STPP, while addressing immediate safety and welfare needs through short-term interventions. The Additional Referral Pathway will be open for service delivery in July 2024.

About the role

We are seeking a skilled and proactive Team Leader to lead within the Salvation Army's Additional Referral Pathway (ARP) program to support the journey to recovery for victim-survivors experiencing or escaping modern slavery.

Reporting to the ARP Manager this is a fixed term (18 months), full-time position based in Redfern, NSW. Salary and conditions are in accordance with the SCHADS Award, Level 6.

You will successfully

  • Lead the case management team and build productive relationships with consortium partner teams.
  • Provide expertise and guidance to the team on assessment, risk management and complex casework issues, providing debriefing and support as needed.
  • Complete assessments as needed, allocate and oversee casework, manage systems in place for referrals, documentation and monthly data collection.
  • Promote continuous quality improvement, identifying service needs and making recommendations for service delivery improvements to the ARP Manager.
  • Ensure our services are safe and inclusive for all people through implementing our National Family Violence & Modern Slavery Model of Care. Our Model of Care ensures our practice framework is intersectional, trauma and violence informed, person centered, culturally safe and child safe.
  • Promote awareness of the ARP across TSA, the anti-slavery sector and the broader community, sharing information and implementing training where necessary.

You will have

  • Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
  • A current NSW Employee Working with Children Check.
  • A valid NSW Drivers Licence.
  • Experience in the modern slavery/family violence/asylum seeker/refugee and/or migrant support service sector.
  • Experience in supervision and team leading, managing and/or overseeing case management services.
  • Experience in identifying, developing, and working in partnership with others.
  • Computer efficacy with experience in Email, Microsoft Excel, Microsoft Word and client management systems.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution 

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

For any questions about the role, please contact Melina Matthia, Program Manager of Trafficking and Slavery Safe House Programs on [email protected] using the subject line: Team Leader enquiry via EthicalJobs or 0437 879 719.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Apply now

Applications for this role will take you to the employer’s site.

The Salvation Army 's logo
Apply now

Applications for this role will take you to the employer's site.

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