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Together Home Case Manager

The Salvation Army

    Start your career with The Salvation Army today!

    We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


    The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

    The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

    Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.


    As the Together Home Case Manager you will provide intensive outreach case management for participants who have a history of sleeping rough as per the Case Management Framework. Working with participants to support them in sustaining and maintaining their tenancy in Housing First Approach.

    Key responsibilities include:

    • Risk assessments and safety strategies are to be put in place prior to outreach support and home visits.
    • Trauma informed framework and housing first principles are applied
    • Adhere to 'Together home' guidelines
    • Case plans are developed alongside the participant and tailored according to each Participant's goals, background and needs
    • Outreach meetings are carried out in relevant timeframes
    • Care plans are implemented and reviewed in a timely manner
    • Wrap around supports are implemented and lead by the client, monitored and reviewed
    • Attend internal and external stakeholder meetings.

    Reporting to the Team Leader Case Management this position is located at Foster House, Surry Hills.


    • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
    • Employee Assistance Program for you and your immediate family members
    • Corporate Private Health Insurance rates
    • Supportive and encouraging organisation


    This is a full time position, 38 hours per week.

    Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Crisis Accommodation level 2.


    • Tertiary or other qualifications within community services , social work or related discipline (Minimum Diploma Level, working toward a degree)
    • Understanding of Trauma Informed Practice; Homelessness; AOD
    • Solid level of experience (minimum 2+ years) in the implementation of case management and systems for disadvantaged and/or complex needs clients.
    • Experience working with people from culturally and linguistically diverse backgrounds and religions.
    • Experience working in collaboration with other organisations to develop and tailor programs to meet clients' needs.
    • Working with Children Check
    • Current NSW Drivers license
    • Availability to participate in occasional weekend work

    TSA Social Mission embraces diversity and encourages applications from:

    • Aboriginal and Torres Strait Islander people,
    • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
    • People with a culturally or linguistically diverse background

    The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

    The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

    We value Integrity, Compassion, Respect, Diversity, and Collaboration.

    How to apply

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