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Learning and Development Manager

The Twenty Ten Association

Twenty10 is looking for an experienced peer worker to join Twenty10's management team with experience as a training or development manager and experience managing teams and projects, fostering relationships with clients and partners, public speaking and advocacy and a comprehensive understanding of working within LGBTIQA+ communities.

The primary role of the Learning and Development Manager is the implementation of the Learning and Development program at Twenty10, manage the Learning and Development team, with occasional delivery of training as required. The Learning and Development Manager is responsible for managing bookings and liaising with clients; growing the client base in accordance with Twenty10’s strategic plan; ensuring the program is promoted and evaluated and ensuring the training materials and content are up to date and reflect the Twenty10 guiding principles. It is a dynamic role that may involve some travel.

This is an exciting opportunity to join Twenty10 as we embark on a new organisational chapter at the Inner West Pride Centre.

Come and join a team, and an organisation that is making positive impact in the lives of LGBTIQA+ people in New South Wales.

The Learning and Development Manager is a part-time role, working a 8 day fortnight at 7.5 hours / day and is paid at SCHADS L6. This role is based at Twenty10 at the Inner West Pride Centre in Newtown, Sydney. Hybrid working is also optional.

KEY SKILLS AND EXPERIENCE

Qualification & Prerequisites

  1. Relevant tertiary qualifications and/or equivalent experience in health education and promotion, community capacity building, workplace training and assessment or similar.
  2. Demonstrated skills in creating, presenting and evaluating training or educational sessions to a wide variety of audiences.
  3. Current NSW Working with Children Check, current NSW driver’s license and a willingness to travel as part of this role.

Experience required

  1. Demonstrated understanding of the challenges, systems and public policy impacting LGBTIQA+ people, especially young people, including mental health and wellbeing, self-determination and bodily autonomy in health care, the law, homelessness, peer and family rejection, and experiences of harassment and violence.
  2. Demonstrated experience managing teams.
  3. Strong working knowledge of Microsoft Office (Outlook, Word and Excel), internet applications and databases, and willingness to learn new programs.

APTITUDE AND INTERPERSONAL SKILLS

  1. Outstanding communication (written and verbal) and interpersonal skills with the ability to develop rapport with a wide range of people including different genders, sexual orientations, ethnical backgrounds, age and experience.
  2. Personal qualities include alignment with the values of the organisation, including demonstrated understanding and experience of community development and social inclusion principles and processes. 
  3. Demonstrated ability to work in a fast-paced environment, both independently and as part of a team, with strong initiative and limited supervision, including the ability to prioritise work, manage multiple tasks and competing priorities, negotiate solutions, and meet deadlines.
  4. Demonstrated organisational, conceptual and strategic problem solving, the ability to exercise judgment or sensitivity, and take initiative to decisions within the context of the role whilst recognising the importance of maintaining open lines of communication and escalating issues as required.
  5. Strong positivity, reflective practice and self-care skills, with a commitment to maintaining currency of skills and knowledge on relevant information, standards, updates, and policies.
  6. Demonstrated understanding of and commitment to safeguarding children and other vulnerable people.
  7. Willingness and ability to sometimes work outside of normal business hours and to travel for short periods if required.

Twenty10 provides a broad range of specialised services for LGBTIQA+ people and people of diverse genders, sexualities and intersex status including; housing, mental health, counselling and social supports for young people, counselling and social support services to adults, and inclusivity training and consultation for organisations and service providers across most sectors.

We encourage interested applicants to submit their applications at their earliest convenience.

Next steps

Interested? Please read the attached position description and an application pack for full instructions.

Click Apply Now to submit your application.

Twenty10 is an EEO employer. People of any gender, sexuality or intersex status, Aboriginal and Torres Strait Islander people, people living with disability, or people from culturally and linguistically diverse backgrounds are encouraged to apply.

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