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Communications Officer

Transport Workers' Union of Australia
  • Reporting to: Communications Lead
  • Location: TWU National Office, 447 Kent Street, Sydney
  • Hours: 38 hours per week, however you may be required to work additional hours dependent on needs
  • Job type: Full-time, 1 year contract (parental leave - application for engagement beyond 12 month term may be sought subject to performance and budget).

Job Overview:

The TWU is looking for a dynamic, creative communications all-rounder to support our team at an exciting time for the union.

The Transport Workers’ Union (TWU) is one of Australia’s leading campaigning trade unions, holding some of the biggest companies in the world to account over their treatment of workers, such as Qantas, Amazon and the supermarket giants.

This is a pivotal moment to join the TWU’s award-winning communications team as we action ground-breaking new laws passed earlier this year, following a 20+ year union campaign. The laws will provide minimum standards in road transport, Australia’s deadliest industry, including world-first rights for exploited gig economy workers like food delivery riders, rideshare drivers and AmazonFlex parcel couriers.

The TWU has also cemented its role as a powerful voice for aviation workers, playing an integral role in rebuilding the industry, fighting for a reset of decent jobs above and below the wing, and getting Virgin Australia back in the air after administration. Our members achieved a historic victory against Qantas in the Federal Court, Full Court of Appeal and High Court over the illegal outsourcing of 1700 workers. Now we have a plan to lift standards across the whole industry.

If you’re passionate about human rights, have diverse communications skills and are driven to put your creativity to use for the good of others, we want to hear from you.

Main Responsibilities:

  • Work with colleagues to create and execute communications plans to support campaigns, collective bargaining and recruitment
  • Collaborate with communications colleagues around the country to deliver the national communications strategy
  • Write press releases, liaise with journalists and arrange media events
  • Develop member-led communications materials, videos and photos
  • Generate digital content including for social media, website and other tools
  • Utilise analytics tools to regularly monitor and evaluate communications
  • Create member-driven content through attendance at site visits, meetings, training and events to meet members, take photos and video footage including interviews
  • Put forward innovative ideas that leverage comms and digital trends
  • Monitor and ensure compliance at all levels with the TWU brand guidelines
  • Ensure our communications accurately reflect and uphold TWU’s brand values
  • Support event management and other related tasks, such as merchandise
  • Any other task as required

Essential Qualifications, Skills and Attributes

  • Experience working to communications strategies
  • Experience in social media, comms and/or marketing
  • Proven skills writing for different audiences
  • Experience working with media and generating media stories
  • A good eye for design (experience with Canva preferred)
  • Creativity and attention to detail
  • An interest in human rights
  • A self-starter with the ability to work both independently and as part of a team
  • Proactive & enthusiastic in approach to work
  • A strong commitment to labour values
  • A positive work ethic

Desired Qualifications, Skills and Attributes

  • Qualifications in communications, media, campaigns or similar field
  • Strong design skills, photo and video skills
  • Experience with digital and design tools, e.g Adobe, premier pro, activism tools

For a confidential discussion about this role, please contact TWU Director of Communications Pippa Hatton on (02) 8114 6500.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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