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Clinical Nurse Triage

Uniting (NSW.ACT)

About the opportunity 

We're currently searching for a Registered Nurse to join our team as a phone based Clinical Nurse, Triage. This is not a Working From Home Role.

The purpose of the role is to participate in the achievement of the operational goals of the Customer Service Centre through the provision of high level customer service for external and internal stakeholders and to facilitate client admission or appropriate client outcome.

This is a newly created position which will be responsible for providing after hours clinical on-call support our Residential Aged Care Homes and as well as Home and Community Care services in NSW

This is a 7 day position from 9pm to 7am we will consider location based on individual availability to work in with the role.

Key responsibilities may include:

  • Responding to service delivery demands in the most efficient, effective, calm and professional manner.
  • Utilising your sound nursing skills to assess the situation and provide recommendations based on the customers’ needs.
  • Working and communicating with internal and external stakeholders to ensure timely and accurate information flow.
  • Utilising systems and platforms available to track and record information that can contribute to clinical research and best practice activities.


Registered Nurse, endorsed by AHPRA

Skills & experience

  • Sound generalist nursing skills
  • Highly developed telephone-based Triage clinical assessment, support and advice skills
  • Genuine interest and passion for community nursing
  • Highly developed negotiation, interpersonal and communication skills
  • Excellent organisation and time management skills
  • Excellent computer skills
  • Proven ability to work as a team and independently

Benefits & culture  

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

Ongoing training & development

Career development opportunities

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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