Technical Business Analyst - Power BI - Full time permanent role - Parramatta CBD as a base location - Hybrid work model

• Leverage your Power BI and SQL skills to drive impactful projects.
• Collaborate with stakeholders to optimise business processes and integration points.
• Create detailed technical requirements documentation for our data engineering team.
• Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay.

About Uniting

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold

Role Overview

We are seeking a full-time Technical Business Analyst with robust Power BI skills. This role is integral to our Data Services and Strategy team, focusing on working with stakeholders to identify current business processes, integration points, and areas of improvement. You will create detailed technical requirements documentation for handover to the data engineering team, breaking down complex issues and identifying solutions that meet both strategic and operational needs.

Key Responsibilities

• Contribute to the efficiency and effectiveness of the Data Services & Strategy team.
• Utilise Power BI, SQL, and analytics skills in all stages of the project.
• Consult with internal customers through workshops and presentations.
• Apply analytical skills in capturing, documenting, and interpreting business requirements.
• Participate in the selection process for new solutions, including defining selection criteria.
• Produce high-quality requirements documentation and review functional design documentation.
• Develop “to be” business process maps, identifying areas for improvement and optimisation.
• Work closely with developers and testers during project build and test phases.
• Develop business scenarios and test scripts for system integration and user acceptance testing.
• Support project team with all testing activities and issue resolution.
• Support customers through post-go-live issue resolution.
• Provide training and knowledge transfer to other team members and customers.
• Develop standard processes to evaluate candidate projects to ensure alignment with organizational strategy.
• Contribute to change management and communication activities.
• Participate in post-implementation reviews to validate solution internalisation and benefits realisation (conduct root cause analysis).

Operational Processes

• Ensure constant communication and involvement of all stakeholders in your area of responsibility.
• Facilitate agile ceremonies, including backlog grooming, prioritisation, showcases, and participate in retrospectives.
• Demonstrate functional leadership.
• Take ownership in creating business requirements and business process maps.
• Support the project team with test script creation, testing, issue resolution, training, and all cutover preparation activities.
• Contribute to impact analysis to support project change, communications planning, and change readiness.
• Support projects in defining and documenting business or technical processes.

Qualifications

• Relevant tertiary qualifications in business analysis, data management, Information Technology, or equivalent professional experience.

Experience and Skills

• Minimum of 5 years of experience as a Process Analyst, Business Analyst, or Functional Consultant.
• Experience with Agile implementations and methodologies.
• Strong functional leadership and adherence to industry best practices.
• Proven analytical and documentation skills ensuring high-quality documentation and solutions.
• Excellent communication and collaboration skills with team members and customers.
• Strong time management skills, highly structured, and detail-oriented with a commitment to "on-time, every-time" delivery.
• Ability to work flexibly in a dynamic, rapidly changing environment.
• Understanding of project delivery and acceptance processes, preferably within a Health or Aged Care environment.
• Strong business/client engagement skills, including interview and workshop facilitation.
• Proficient in analytic tools such as Power BI, spreadsheets, flow-charting, and process diagramming.
• Proficient in developing simplified process maps and business requirements.
• Ability to simplify complex processes.
• High competence with the Microsoft Office suite, including Word, Excel, PowerPoint, and Visio.
• Experience documenting business requirements and developing instructional and procedural documentation and presentations.

Desirable

• Experience in Aged Care business processes and Human Resource systems.
• Experience / skill in Agile methodology.
• Experience in the not-for-profit sector.

If you meet the above criteria and are ready to contribute to a dynamic and evolving team, we would love to hear from you. Apply now to join our Data Services and Strategy team and help drive our mission forward. For all enquiries please contact Fabio Ioviero via email [email protected] using the subject line: Technical Business Analyst - Power BI enquiry via EthicalJobs.

PD Data Services Strategy - Business Analyst PowerBI

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply

Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. We also celebrate the diversity of ability, age, ethnicity, faith, sexual orientation, intersex variation, or gender identity and always welcome everyone exactly as they are.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.