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Triage & Assessment Specialist - Family Connect and Support

Uniting (NSW.ACT)

About the role

This is a full-time contract opportunity until September 2025 (35 hours per week) located in Oran Park NSW. Starting base annual salary $91,297, plus super, plus access to generous salary packaging options.

About Uniting

When your part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

About the opportunity

Are you passionate about supporting vulnerable families and making a meaningful impact in the community? Join Uniting as a Triage & Assessment Specialist in our Family Connect & Support (FCS) program and be at the forefront of helping children, young people, and families thrive. This is your chance to contribute to a program that prevents the escalation of issues and ensures immediate, essential support is provided to those who need it most.

In this critical role, you’ll be conducting whole-of-family assessments, determining vulnerability and complexity, and ensuring that immediate needs are met. You’ll provide high-quality support within an evidence-based framework, focusing on safety, risk, and the wellbeing of children and young people.

  • Conduct comprehensive assessments to identify risks and vulnerabilities.
  • Support children, young people and families by delivering services aligned with FCS program guidelines.
  • Engage families through diverse methods including telephone interviews, home visits, and collaboration with key stakeholders.
  • Act as a key resource for addressing child protection risks and guiding safety planning.
  • Build strong relationships with local service providers to ensure seamless support.
  • Ensure compliance with FCS program timeframes and service standards.
  • Keep accurate and detailed records of all client interactions.

Your Qualifications & Experience

To succeed in this role, you will have:

  • A bachelor's degree in Social Sciences or equivalent.
  • Experience in comprehensive needs assessments, focusing on safety planning for children and families.
  • Expertise in working with families facing complex issues, including child protection and cultural sensitivities.
  • Demonstrated experience engaging with Aboriginal and CALD communities in a culturally respectful way.
  • Strong leadership and coordination skills for triage and assessment processes.
  • A current NSW WWCC and a current driver’s license.

Benefits and culture

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

  • Welcoming you exactly as you are
  • Starting base annual salary $91,297 plus super
  • Access to generous salary packaging options – pay less tax!
  • Wellbeing programs – access to fitness passport
  • Access to Uniting’s URewards program
  • Career development opportunities
  • Amazing workplace culture

Should you have any questions, please contact Belinda Condon from Uniting's Talent Acquisition Team at [email protected] using the subject line: Triage & Assessment Specialist - Family Connect and Support enquiry via EthicalJobs or 0422424225.

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.   

How to apply

This job ad has now expired, and applications are no longer being accepted.
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