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Client Service Officer (Identified Position) - Multiple Locations

Victorian Aboriginal Legal Service

This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010.

This employment opportunity is only available to Australian Aboriginal and Torres Strait Islander people.

Salary Offering: $75,566.40 – $81,317.60 (VALS CPB 1.1 – 1.4) depending on experience, plus Superannuation

Only applications that send a document addressing the key selection criteria will be accepted.

Additional Benefits

  • 17.5% Leave Loading
  • 5 extra days leave on top of 20 days annual leave
  • Only required to work 35 hours per week, any extra hours worked will be calculated as your Time In Lieu (TOIL) – which you may use as additional leave hours
  • Access to company vehicles for any work-related trips
  • Salary packaging is available via Maxxia

Office Locations

Looking to Hire at Preston (4), Bendigo (1), Morwell (1) Warrnambool (1) & Werribee (2)

You can find our office locations here: https://www.vals.org.au/locations/

This role is full-time fixed term until 30 June 2025.

This position will require regional and very occasional interstate travel.

We are requiring Criminal Law & Family Law CSO's

PD for the Metro roles have been attached (all roles are the same but location differs)

OVERVIEW OF THE ROLE

As CSO you will act as a liaison between VALS and Aboriginal and/or Torres Strait Islander people interacting with the justice system.

The CSO helps address barriers Aboriginal and/or Torres Strait Islander people face in engaging with criminal, family and civil justice processes. CSOs have an educational role in crime prevention and reduction, and in conjunction with other facilities, offer alternative programs to Aboriginal communities.

  • A demonstrated knowledge of the Victorian legal system;
  • An understanding of the legal issues faced by Victorian Aboriginal communities and a commitment to and understanding of Victorian Aboriginal culture and community, and the ability to communicate effectively with members of those communities;
  • Excellent written, verbal communication and interpersonal skills;
  • The ability to work in a multi-skilled environment;
  • Excellent computer skills, including experience with working with data bases

A position description is attached.

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