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Administrative Services Officer, Independent Family Advocacy and Support

Victoria Legal Aid
  • Full-time maximum term position up to June 2027
  • Salary range: $56,951 - $76,425 plus super plus salary packaging
  • Up to $15,900 in salary packaging and hybrid WFH & office model

About the role

Join our growing Independent Family Advocacy and Support (IFAS) team as an Administrative Services Officer. In this role, you will make an important contribution to the effective operation of IFAS by providing administrative support to the Manager and a team of advocates based in several VLA offices across Victoria.

The role will encompass a range of administrative functions including invoicing, meeting and event organisation, maintenance of policies, processes and systems that support the team, and providing information to clients and stakeholders regarding IFAS services.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you

As our ideal candidate, you will possess:

  • Demonstrated administrative and office support skills, with a high level of attention to detail.
  • Strong coordination, time management and organisational skills, including the ability to prioritise tasks and meet deadlines while ensuring accuracy and quality.
  • Strong interpersonal and communication skills with an ability to liaise and negotiate with a diverse range of stakeholders.
  • Sound computer skills including proficiency using a range of software and online applications including Microsoft Office programs and a content management system.
  • Experience working in a legal or social services environment.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid

We provide legal representation and non-legal advocacy services to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

  • Focus on work-life balance including flexible working arrangements 
  • Hybrid work from home & office model 
  • Training and professional development opportunities 
  • Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing 
  • Opportunity to join Myki Commuter Club  (and salary package the cost) 
  • Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) 
  • Access to discounted Private Health Insurance 

How to apply

To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria. 

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team via [email protected] 

For further information, please review the attached position description or contact Robyn Buchanan, Manager - IFAS on (03) 9093 3752. or [email protected].

No agency applications will be accepted.

Other relevant information

It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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