• Multiple positions available
• Salary range: $62,123 - $76,425 (pro rata) plus super plus salary packaging
• Up to $15,900 in salary packaging
• Flexible locations: Frankston or Ringwood

About the role

We are seeking administrative assistants to join our Frankston and Ringwood offices. Reporting to the Administrative Services Manager (ASM), you will undertake various public facing duties such as responding to, and resolving enquiries from clients, attending court to administratively clerk, processing clients and maintaining our in-house case management system, all while supporting our legal team in a fast-paced environment.

Additionally, you will undertake administrative tasks assigned by lawyers, liaise with clients, practitioners, and community groups, providing important information about our services. We're seeking candidates with family law experience (desirable) and strong organisational skills to help us deliver great service to our clients.

We have the following roles available:

• 1x full time, fixed term position up to 19 August 2025 (Frankston)
• 1x 0.8 part-time ongoing position (Frankston)
• 1x 0.8 part-time ongoing position (Ringwood)

These roles are based at our Frankston and Ringwood offices on Wurundjeri and Bunurong Country.

About you

As our ideal candidate, you will possess:

• Ability to manage multiple tasks efficiently while meeting deadlines.
• Strong communication skills to engage with clients empathetically and effectively, especially those from disadvantaged backgrounds.
• A commitment to providing high-quality, client-focused services in a sensitive environment.
• Advanced proficiency in Microsoft Office Suite and familiarity with client database management.
• A proactive attitude and the ability to work effectively in a team setting, contributing to a positive workplace culture.
• Experience providing administrative &/or reception support, ideally within a legal environment (highly desirable).

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid

We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid in office and WFH model
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Access to discounted Private Health Insurance

How to apply

To be considered for this role, please submit your current resume and a candidate application form (listed within the file attachments).

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team via [email protected] using the subject line: Legal Assistants - Frankston / Ringwood enquiry via EthicalJobs.

For further information, please review the attached position description or contact Brooke Dutton, Administrative Services Manager (Frankston) on (03) 9784 5222 and Julie Dyer, Administrative Services Manager (Ringwood) on (03) 9259 5444 or [email protected].

No agency applications will be accepted.

Other relevant information

It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

A position description is attached.