• Permanent Full-time role, of 38 hours per week (day shifts)
• 5 weeks annual leave, plus 17.5% leave loading, PBI salary packaging and benefits
• Become part of a well-loved and respected Not For Profit

About the Heart Café

The Heart Café is one of Bondi’s most popular cafes, serving fresh and wholesome dishes which reflect the unique flavours, colours and lifestyle of Bondi. The Heart Café is also a social enterprise that forms part of Wayside Chapel’s youth employment program, Wingspan. The youth from Wingspan work within the Heart Café to develop valuable skills and to overcome personal barriers, before transitioning out into jobs of their choosing in the mainstream workforce. The Heart Café is run by a diverse group of people who pride themselves on their supportive and inclusive workplace culture and the exemplary customer experience.

For more information on who we are and what we do, see links below:

www.heartcafe.com.au

www.waysidechapel.org.au/wingspan

About the Position

The Social Enterprise Cafe Supervisor plays a pivotal part in achieving the commercial and the social-impact targets. On the commercial side, the Supervisor is responsible for overseeing the day-to-day operations of the café, for upholding exemplary standards of service and customer experience, and for ensuring the café remains a cost efficient and smooth-running operation.

On the social impact side, the Supervisor is responsible for the training and development of the Wingspan Trainees and all other front-of-house staff, and for maintaining a supportive and inclusive workplace culture. The Social Enterprise Cafe Supervisor works closely with the Café Manager to achieve both social and commercial targets.

Role Responsibilities

• Café/Commercial Operation
• Staff Supervision
• Delivery of on-the-job training
• Facilitating Employment Pathways

To learn more about the role, view the full Position Description here.

Skills and Experience

• 2 years or more supervisory experience in the Hospitality/Restaurant industry
• Exceptional communication skills, and the ability to engage warmly with employees, customers and clients at all levels and from diverse backgrounds
• Demonstrated experience in hands-on management in a fast paced work environment
• Demonstrated experience in identifying skills gaps and delivering effective on the job training
• Demonstrated ability to manage competing priorities through effective time management
• Ability to achieve outcomes against organisational KPI’s &/or sales targets

Desirable

• Experience working in social enterprises
• Experience supporting youth at risk
• Not for profit sector experience

Application Process

Applications will be assessed as they are received and the role will be filled as soon as the right candidate is found so please apply right away.

• Applicants should provide a copy of their resume, and a covering letter that outlines how your skills and experience meet the job requirements.
• An offer will be made to the successful candidate pending the satisfactory completion of a police criminal record and working with children check.