Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

The Housing Pathways Coordinator will build strategic and operational relationships between Safe Steps and local housing and accommodation service providers (social and private) to ensure that victim survivors have access to and are supported with appropriate and sustainable accommodation.

INTERESTED? APPLY TODAY!

If this sounds like the role for you then click on the 'Apply Now' button below.

Please note:

• Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
• Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
• Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.
• Pay Level: SCHADS Level 6 - Pay Point 1 ($53.84/Hour)
  
• Contract Type: Full Time (1.0 FTE)
  
• Number of places: 1

KEY RESPONSIBILITIES

Service delivery

• Exercise autonomy in establishing operational procedures and work practices and contribute to the development of policy related to the housing pathways project in line with the long-term housing goals of the organisation
• Develop and maintain strategic relationships between Safe Steps and local social & public housing providers to facilitate improved housing pathways for victim-survivors of family violence particularly those in marginalised cohorts e.g. disability, LGBTIQ+, Aboriginal and Torres Strait Islanders, culturally and linguistically diverse, nil income clients.
• Develop relationships with local real estate agents to support victim-survivors into private rental housing and build opportunities to increase the availability of private rental options.
• Document agreed pathways in accessible interface documents.
• Maintain, and continue to develop, information regarding up-to-date information on safe and appropriate emergency accommodation options for victim-survivors in crisis.
• Provide expert advice on complex matters relating on housing options to a broad range of managers and frontline staff within the family violence stream to understand interface challenges to inform advocacy.
• Develop the confidence of the Safe Steps family violence workforce to understand and navigate housing pathways and to advocate effectively for their clients.
• Being an active representative in forums including the Local Area Service Networks (LASN) as well as interagency meetings as required.

Professional Development & Continuous Improvement

• Regularly attend and positively engage in professional supervision provided by Safe Steps
• Regularly attend and positively contribute to team meetings and broader organisation meetings

Other

• Abide by all organisational policies and procedures, including all workplace health and safety measures.
• Perform other duties consistent with the position where required and/or requested by management from time to time.
• Implement strategies to ensure a welcoming and safe environment for all clients and staff, including those from the LGBTIQ+ community, CALD, Aboriginal and Torres Strait Islander and people with disabilities.
• Engage in continuous quality improvement (CQI) to enhance service delivery and governance, ensuring inclusivity and equity.
• Collaborate with services to provide comprehensive support for the LGBTIQ+, CALD, Aboriginal and Torres Strait Islander and Disabilities Communities.
• Complete mandatory and other training as required.
• Adhere to all organisational policies and procedures, including all workplace health and safety measures.

KEY SELECTION CRITERIA - Essential

• Tertiary qualification relevant to the role.
• Extensive experience within the specialist family violence and housing sector or working with those who have been impacted by domestic, family, and sexual violence (telephone counselling advantageous)
• Understanding of the specialist family violence sector in Victoria and of state-based legislation as it pertains to family violence, privacy, and child protection legislation relevant to service delivery.
• Understanding of the specialist and unique housing needs and challenges facing victim-survivors
• Understanding of the unique housing needs and challenges for people living with a disability.
• Completion of the Multi Agency Risk Assessment (MARAM) Framework training and a demonstrated understanding of its application in the context of Crisis Services
• Understanding of feminist theory and contemporary family violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma
• Demonstrated experience in leading practice within complex service delivery contexts, in particular multi-disciplinary and multiagency approaches to the provision of services to vulnerable children, families and diverse communities.
• Proven experience in driving cultural and practice change that fosters reflective and culturally safe practice.
• An understanding of intersectionality as it relates to diverse and marginalised populations experience and commitment to working with same
• Demonstrated ability to work in a challenging and demanding environment, managing competing demands, and maintaining composure in times of stress – employing effective engagement strategies with staff and with clients in crisis.
• Experience in promoting diversity, inclusion, and equity within an organisation.
• Understanding of the unique challenges faced by priority groups including the LGBTIQ+ community and strategies to address them.
• Willingness to commit to the living expression of Safe Steps values, empowerment, diversity, accountability.
• A current Victorian Drivers Licence
• A current Working with Children Check
• Willingness to undergo a National Police Check

IMPORTANT INFORMATION

• While Safe Steps reserve the right to exercise an Equal Opportunity Exemption in certain circumstances (H135/2022), Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
• This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Comprehensive (Tier 1) level which requires mandated MARAM Family Violence Comprehensive training and MARAM Comprehensive responsibilities.
• Safe Steps is an organisation committed to an inclusive and accessible workplace for all. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, those from diverse cultural, linguistic, and religious backgrounds, all ages, LGBTQIA+ people, and those with a diversity of experiences. While we reserve the right to exercise Equal Opportunity Exemptions in certain circumstances, Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
• Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria’s Child Safe Standards.
• Safe Steps recognises that risk management, and the sound and effective implementation of a risk management strategy with associated tools and plans, is a key process in a best practice framework at all levels of the organisation. We are committed to the implementation and maintenance of a formal risk management system in order to provide a sound quality and governance framework that aligns with the Australian Standard for Risk Management (AS/NZS ISO 31000:2018) and ensures there are linkages between risk management and decision making, there is clearly articulated accountability, and there is mandate and commitment from all key staff in the organisation.
• Safe Steps is committed to the principles of continuous quality improvement (CQI) in all aspects of its operations, service delivery and governance. We place the highest priority on the safety and wellbeing of those we support and provide services to.
• All offers of employment are subject to satisfactory background checks including a National Police Check (including international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.
• Where background checks are not to the satisfaction of Safe Steps in its absolute discretion, the offer of employment may be retracted or terminated.
• If you are offered employment with Safe Steps and are not currently an existing employee, you will be required to disclose full details of any pre-existing injuries or illness that may be affected by the work and/or undergo a health assessment. The disclosure/health assessment is conducted to ensure you have the health and mental capacity to meet the requirements of the position and to identify any adjustments that may need to be made in the workplace. Failing to notify or hiding a pre-existing injury or illness which might be affected by the nature of the proposed employment, could result in that injury or illness being ineligible for future compensation claims.