• Full time, fixed term until 30th June 2024 in Campbelltown, NSW.
• $46.91 per hr + 10% Super + Penalties + Salary Packaging Benefits!
• Rewarding role in a call centre environment

Are you ready to lead a team and advocate and assist carers to enhance their own wellbeing?

We have an exciting opportunity waiting for you, right here at Wellways Australia! Use your knowledge of the aged care system and experience in team management to lead your team to success.

About Your Next Exciting Opportunity!

Your new role will be to manage the Aged Care Service delivery program in all service areas whilst providing strong leadership to a team of Aged Care Specialists. This will include close partnership with state health in warm referral pathways and access to the My Aged Care Portal.

The Coordinator Aged Care Services is a new opportunity with Wellways and a role that exists to coordinate the development, implementation and ongoing delivery of the Aged Care Specialists that is part of the Carer Gateway Services. The new Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services.

The Carer Gateway Services consist of 6 unique service types:

• Carer Support Planning: Intake needs assessment and planning
• Carer Coaching
• In-person peer support
• In-person counselling
• Carer-directed support packages
• Emergency respite care

Your experience within the aged care sector will be an asset to Wellways and your understanding of people management will assist you greatly to advocate for and lead the implementation of the carer peer workforce, prioritising the employment of carer peers at every point.

The contact centre is a faced paced environment, requiring a motivated individual with amazing time management and the ability to think on their feet…if this is you apply now!

So What Will You Need?

• Tertiary Qualification in a relevant field of study and minimum 3 years'
• leadership experience
• Experience in high volume operational environments
• Current valid Driver's License
• High computer literacy skills
• Satisfactory National Police Records Check
• NSW Working With Children Check
• NDIS Workers Screening Check
• NDIS Orientation Module
• Right to Work within Australia
• Availability to participate in out of hours activities as required to undertake the requirements of the role
• FULL COVID19 Vaccination Certificate (including booster if eligible) or valid medical exemption

For a confidential discussion about the role, please contact Jason Napier - Call Centre Operations Advisor on 02 6246 7132. 

Please Note: Interviews will take place as relevant candidates present prior to the closing date of this campaign.

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

"Aboriginal and Torres Strait Islander people with a lived experience are encouraged to apply".