• Work with an organisation committed to social justice
• Access to Not-for-Profit Salary Packaging
• Competitive pay rate: $36.57
• Flexible working arrangements with laptop and mobile phone provided
• Part Time Basis – 22.8hrs p/w – over 3-4 days (negotiable)
• Based at our Southern Tasmania Office (Bellerive) TAS

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

Wintringham is seeking a motivated and enthusiastic professional to join our Support Services team: in our rostering team on a part time basis for 22.8 hours per week, over 3 - 4 days per week, days are negotiable. The role will be based at the Southern Tasmania Office in Bellerive. This fast-paced and dynamic role will see you liaising with our management team, Wintringham staff and Wintringham clients to provide a high-level service of care in the community. No two days are the same in our rostering team, so ideally, you will be flexible in your approach and be able to manage, prioritise and organise your time and workload effectively. A willingness and eagerness to work in a dynamic environment are required for this role.

Previous experience in a rostering role is preferred, but not essential, as Wintringham will provide excellent training and support to you from day one. This is an excellent opportunity if you have direct rostering/shift-fill skills and experience or transferable skills in community/aged care/disability support/Recreation or Nursing and are ready for a change.

Your duties and responsibilities will include:

• Take calls from staff when they call in sick, inform Case Managers and cover vacancies
• Notify Care and Support Workers, Case Managers and clients of any rostering changes
• Co-ordinate weekly rosters and any adhoc leave - sick and annual leave
• Co-ordinate the coverage of client appointments and meal delivery when required
• Undertake pro-active workforce planning to maintain and enhance continuity of care for clients
• Dissemination of weekly rosters
• Maintenance of rosters
• Ensure confidentiality is maintained at all times.

What’s in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Excellent training and support: Wintringham will provide you with essential training when you come on board and will continue to support you throughout your role.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s top retail brands such as JB Hi-Fi, Kmart, Myer, Target and Woolworths.

What we will require from you:

• High level computer skills
• Ability to relate to staff all levels
• Ability to work at a high level of autonomy, prioritising work within established policies, guidelines and procedures
• Ability to work in a team environment
• Ability to handle difficult situations
• Ability to maintain a customer service focus under pressure
• Excellent communication, interpersonal skills, diplomacy and tact
• Knowledge of rostering systems would be advantageous, but not essential.
• Support Service planning, rostering, allocations, or scheduling experience.
• Experience in Health, Disability, Aged Care sector or Homeless sectors.
• Sound understanding of Aged Care Community Services and relevant frameworks.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.