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Consumer Partnerships Coordinator

Uniting (Victoria and Tasmania) Limited

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  • Bring your admin skills and bring your whole self to our Consumer Partnerships team
  • $36.72 per hour + increase take-home pay with up to $15,900 in salary packaging benefits!
  • Part-time or full time - 3 days per week or more with WFH combination, based in Melbourne CBD

About the opportunity

Bring your relationship and admin skills, your project coordination experience, and bring your whole self to our Consumer Partnerships team.  Play a key role in supporting Consumers to share their lived experiences with safety and confidence in decision making at Uniting.

Some of your key responsibilities will include:

  • Support project management by tracking progress and coordinating people and resources.
  • Manage the recruitment, onboarding, and orientation of new Consumer Partners.
  • Implement training, coaching, support, and guidance to consumer partners and the workforce.
  • Develop and maintain systems and processes for the team including CRM and Office 365 apps.
  • Design communications such as guides, reports, newsletters, intranet, and internet pages.
  • Provide positive initial contact and assistance for enquiries in the team.
  • Support meetings, team events, reimbursements, and travel logistics.

About the team

Our Consumer Partnerships team helps create purposeful, safe, meaningful, and consistent partnerships at Uniting. Consumer Partners are people who access Uniting currently, or in the past, and share their expertise and lived experience.  The team seeks to share of power, create cultural change, and demonstrate high-quality engagement and partnerships practice across all aspects of the organisation including governance, service design, advocacy, and service delivery.

What’s on offer

Part-time or full-time role (3 days or greater) per week.  We’ll work with you on finding a combination that suits both you and us. We also work flexibly and set you up with the tools and access to work-from-home some days with at least one of your workdays in our office in Lonsdale Street.

In addition to base salary and superannuation, you’ll also receive 17.5% leave loading and the ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits that can be used on living expenses such as groceries, bills, clothing, streaming services, and much more.

About you

Your experience in admin and project coordination and your ability to relate meaningfully with people will make you a great fit for our team. We’d also encourage your application if you’ve had lived experience of a social issue as a carer or consumer.

You will also bring with you:

  • An understanding of cultural safety & empathy for people with a diverse range of backgrounds
  • Intermediate skills in Microsoft Teams, Word, Excel, PowerPoint, and email.
  • Attention to detail, personal organisation, and an interest in process and good practice.
  • Ability to work collaboratively with staff and consumers – listening and shared decision making

View the full position description here.

How to Apply

Click Apply Now to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.

If you’d like to know more, please contact Bryn Williams - Manager, Consumer Partnerships on 0434 822 085 (during business hours).

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org 

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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Apply now

Applications for this role will take you to the employer’s site.

Uniting (Victoria and Tasmania) Limited's logo
Apply now

Applications for this role will take you to the employer's site.

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