• Work with organisations to improve outcomes for their vulnerable customers
• Increase take-home pay with access up to $15,900 salary packaging benefits.
• Full-time based in Melbourne CBD + flex to work-form-home 2 days per week.

About the opportunity

You will lead the program to develop and implement our Voice of the People Program, a new consumer insight and research initiative that will inform our advice and support to partner organisations in reducing the hardship of their vulnerable clients.

You will also be responsible for our microlearning initiative and will design and deliver a learning program to help organisations better support vulnerable customers experiencing hardship. You will also have the scope to identify and develop new programs and initiatives that align with our strategic objectives.

About the team

Enterprise Partnerships is a social consultancy that partners with financial services providers, energy and utilities, telcos, regulators, and policy makers to reduce financial hardship. We are a team of experienced industry consultants and trainers working with partner organisations to reduce their vulnerable customers' financial and social hardship.

What’s on offer

It’s a full-time role, but we can also consider a nine-day fortnight. We believe in flexibility and currently work a combination of office-based time and WFH two days per week. Our office in Lonsdale Street offers a range of concierge services, great end-of-trip facilities, and events such as free Yoga and well-being sessions.

In addition to receiving a base salary of $97k+ superannuation, you’ll also have access to the full $15,900 salary packaging benefits, which can be used for rent, mortgage repayments, or living expenses such as groceries, bills, clothing, streaming services, and much more.

You can also increase your annual leave entitlements through our purchased leave program, access paid parental leave for up to 10 weeks, and receive a 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.

About you

You will bring with you:

• Strong experience in product and program design within a corporate, government, or community services environment.
• Demonstrated experience in taking a consumer-centred approach to the design and delivery of programs.
• Experience developing methods for evaluating programs, including feedback from clients and consumers.
• Demonstrated success in stakeholder engagement in business, government, or community sectors.
• Proven communication skills and the ability to build trust and rapport with people from diverse backgrounds.

View the full position description here.

How to Apply

Click 'Apply Now' to submit your interest, and we’ll be in touch shortly. We’ll review applications as they come through, as we’re keen to engage with someone and may close advertising early.

If you’d like to know more, please contact Megan McAlpine, Senior Manager, Enterprise Partnership, at 0478 325 015 during business hours.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org 

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.