• Location: Dubbo, Orange, Bathurst or Broken Hill
• Full-time maximum term contract to 30 June 2026 (with possibility of further extension)

Western NSW Primary Health Network (WNSW PHN) is currently seeking a motivated individual who has a passion for primary healthcare and community wellbeing. 

The WNSW PHN funds a range of health services and programs to improve access to care and better health for our communities. 

The Senior Practice Development Officer is responsible for advancing the initiatives of the Practice Development team by collaborating closely with primary healthcare (PHC) organisations. This role focuses on building organisational capacity and capability, supporting essential business functions to promote long-term sustainability, resilience, and the future-readiness of primary healthcare. The Senior Practice Development Officer will work collaboratively with teams across the Western NSW Primary Health Network (WNSW PHN), drawing on shared expertise to achieve both service excellence and organisational goals.

The position can be based in any of our offices including Dubbo, Orange, Bathurst or Broken Hill. 

If you have any questions about this position after you have read this document, please contact Natalie Camilleri on 0437 692 614.

Selection Criteria

Essential:

• Tertiary qualifications in health, business, or similar; or equivalent relevant work experience. 
• Demonstrated experience working in Primary HealthCare in a regional, rural or remote setting. 
• Demonstrated understanding of and commitment to cultural safety and experience working within Aboriginal Health Services would be an advantage. 
• Demonstrated interpersonal skills, relationship management skills, including the ability to effectively liaise and negotiate in a culturally diverse environment (both internally and externally) and to manage change effectively. 
• An understanding of quality and safety in healthcare including Accreditation Standards, evidence-based practice, and how to develop and implement CQI methods to drive quality and safety activities. 
• Capacity to travel within western NSW; hold a current driver’s licence.

Desirable:

• Demonstrated understanding of health technologies, health information systems, and ability to learn new software applications and implement them in a Primary Healthcare setting. 
• An understanding of the current funding to support primary care including Medicare Benefits Scheme, Pharmaceutical Benefits Scheme, Practice Incentive Payments, 
• An understanding of primary health care in a regional, rural, and remote setting would be an advantage. 
• Experience working in the health, NGO or community services sectors 
• Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.

About Western Health Alliance Ltd (WHAL) trading as Western NSW Primary Health Network (WNSW PHN)

The Western NSW PHN (WNSW PHN) is one of 31 Primary Health Networks across Australia. We are an independent, not-for-profit organisation funded by the Commonwealth Department of Health, established to support frontline health and wellbeing services. Our focus is to increase the efficiency and effectiveness of primary health care, ensuring people receive the right care in the right place at the right time.

WNSW PHN is an agile and high performing organisation that responds to the identified needs of the community, Commonwealth and State health policy, and the development needs of primary health care providers. We work closely with general practice, Aboriginal Medical Services and other health care providers, Local Health Districts, non-government organisations and the broader community to plan and fund programs that support local health services to meet the health needs of our communities.

Benefits to working with WHAL

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

• Generous salary packaging options up to $18,450 per year
• Family friendly and flexible working arrangements (including Hybrid model)
• Collaboration with passionate likeminded professionals
• 5 weeks annual leave 
• Additional leave between the Christmas and New Year period
• Option to purchase an additional 2 weeks leave or cash out 2 weeks
• Corporate Fitness Program (Fitness Passport)
• Professional development allowance and study leave
• 6 weeks paid parental leave
• Free Employment Assistance Program 

Guidelines for applicants

These guidelines aim to assist you in submitting applications for advertised vacancies with the Western NSW PHN.

For an outline of responsibilities, position description, selection criteria and information on how to apply, please refer to the Employment tab in the ‘About’ section of our website https://wnswphn.org.au/workwithus

WNSW PHN is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.

PLEASE NOTE

As part of your application, you must provide a separate statement addressing each of the selection criteria as well as your resume. If you do not provide these two documents, your application will automatically not be accepted.

Applying for a position

• Obtain and carefully read the information pack for the position of interest.
• Conduct some initial research on the organisation by browsing the website and reading key resources.
• ​If you need to seek clarification or additional information on the organisation and/or theposition, contact the appropriate person identified in the pack. 
• ​Decide whether you possess, and can demonstrate your skills, experience, ​knowledge and ability against the selection criteria. 
• ​When addressing the selection criteria, provide examples to demonstrate and substantiate your claims. Examples should outline a situation, identify the action you took and summarise the subsequent result. Keep your response to no more than two pages, plus your Resume/Curriculum Vitae (CV).
• ​Be aware of the closing date and where and how to lodge your application. If, for any reason you cannot submit your application by the closing date, you should ring the contact officer to see if a late application will be accepted. 
• ​If you require any special arrangements (e.g. wheelchair access, hearing or visual aids, etc.) to assist you to attend an interview, please discuss these with the contact officer when the interview is being arranged.

A position description is attached.