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WWF-Australia's logo

Senior IT Officer

  • Join one of the world's largest and most respected conservation organisations
  • 5 Star Green Office in Ultimo
  • Workplace flexibility including monthly RDO

About the organisation

WWF's global vision is to stop the degradation of the planet's natural environment and to build a future in which humans live in harmony with nature. WWF-Australia is part of the WWF International Network, the world's leading, independent conservation organisation. We are active in over 100 countries and have close to 5 million supporters internationally. In Australia and throughout the oceanic region, we work with governments, businesses and communities so that people and nature can thrive within their fair share of the planet's natural resources.

WWF's mission is to halt the decline of threatened plants and animals and to support their recovery. We do this by addressing the threats that affect them using the best available science while working in partnership with communities, Indigenous groups, government and business. The world is changing fast. Our wildlife and wild places face unprecedented challenges. The result is people yearn more for nature and are connected with each other like never before. We know that we can achieve more by partnering, sharing, empowering communities, forming alliances and building a movement for the environment. Working together is the answer. It is our goal to bring about this unified voice for nature.


About the role

Working as a member of the IT team, the Senior IT Officer role will contribute to planning and delivering IT projects and services, maintaining relevant technologies and infrastructure (on premises and 'cloud'/hosted-based), as well as ensuring application of relevant governance, frameworks, and cyber security practices. Reporting to the IT Manager, the role offers opportunities to develop your IT skills within a supportive team environment.

Skills, knowledge and experience

  • Experience as a System Administrator within a Microsoft and macOS technical environment.
  • Strong knowledge of Microsoft/Office 365, MS Azure AD, and related modern MS Office applications.
  • Active Directory and Group Policy experience.
  • Helpdesk/Service Desk support experience with a proven track record of high user satisfaction.
  • Demonstrated Windows 10 and Windows 2012/2016/2019 Server expertise, as well as Linux server (Ubuntu/Debian).
  • Installation, configuration, upgrade and troubleshooting experience.
  • High-level analytic and problem-solving skills with a commitment to continuous improvement.
  • Well-developed communication, interpersonal skills with a strong customer service ethic.
  • Ability to work in a flexible team-based environment.
  • Excellent customer supporting and troubleshooting skills.
  • Experience in project management, as well as general IT cyber security-related knowledge and experience.
  • Ideally you will have experience in VMware vSphere, Windows-based SOE management, Linux (Ubuntu), Veeam backup, 2 Factor Authentication, VoIP and firewall/security rules and principles or relevant experience. Ideally you will possess knowledge of common network topology, enterprise wireless, MPLS WAN, WAN accelerators and an understanding of and support for, workplace sustainability principles. The ideal candidate will have an ability to work both autonomously and constructively within a team and be aligned with WWF's vision, mission and I-CCaRe Values.

WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sex, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.


Please see the job description for further details. Applicants can apply via the Apply Now button below. Only those applicants applying online via the eRecruitment System will be considered. Please name your documents with last/first name & include: (1) a cover letter/statements against the selection criteria & (2) your resume (CV), including two referees. Candidates that do not address the selection criteria will not be considered.

We will only consider applicants with unlimited Australian working rights at this time.

How to apply

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