About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

Learn more about our 60-year history here.

About THE ROLE

The Senior Manager, Data & Insights establishes and maintains a cross-functional, integrated KPI management & insights program focusing on the Experience team. The role leads the development and management of a data warehouse and leverages the data to manage a portfolio of KPIs and actionable insight reporting to senior leaders, c-suite and board level stakeholders, designed to support and accelerate the achievement of WWF-Australia's revenue, advocacy, and engagement growth strategy targets. This role also acts as a key driver of how data and insights, leveraged via artificial intelligence, can evolve WWF-Australia’s vision to become a future fit organisation.

Key Accountabilities (Refer to the Position Description for full list of Key Accountabilities)

• Lead the implementation of prioritised data warehouse, data integration, data hygiene and automation projects to enable the effective utilisation of data across the organisation.
• Lead the planning, analysis, design, testing and implementation of an integrated portfolio of KPIs and insights aligned with WWF-Australia's strategic plan and roadmap as it relates to the Experience team.
• Support the Experience team Heads of Department and other senior managers by using data-derived insights to deliver actionable recommendations to shape new products; and refine existing products and programs resulting in growth and increased engagement.

Skills, Knowledge and Experience (Refer to Position Description for full list of Selection Criteria)

• Demonstrated relevant experience leveraging data to derive actionable insights, ready to present to a variety of stakeholders.
• Proven track record of delivering complex database and data integration projects that embed data-driven analytics programs and data-led performance management practices and culture across all areas of a business.
• At least 5 years’ experience in distilling and synthesising conceptual business requirements and turning them into database requirements to enable a development team to effectively deliver.

Our Commitment to Diversity: WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

Our Commitment to Safeguarding: WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.

As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

You can find the full position description and selection criteria by clicking here, or by viewing the attachment below.

Applications

Please click "Apply Now" and include the following two attachments: (1) a cover letter/statements against the selection criteria and (2) your resume (CV).

Note that applicants require current unlimited working rights in Australia to be eligible for this role.

A position description is attached.