• Fixed Term Contract - immediate start to 30 June 2025 with possibility of extension
• Excellent salary packaging benefits
• Friendly, professional team
• South Brisbane based

About the Role

Join YAC as an Administration Assistant, providing essential support to our Youth Support Program Coordinators to ensure the effective delivery of our services. In addition to a variety of administrative tasks (including intake calls), you will manage our reception area, handling phone calls, greeting visitors, and responding to general email inquiries. Each day brings new challenges!

About You

You are an administration expert who has built a career in this field and thrives on the structure and variety it offers. You take pride in your work, are highly organised, and enjoy being part of a supportive team.

Key Requirements

• Minimum 3 years of experience in reception and high-level administration support
• Certificate II or III in Business Administration (desirable, but not essential)
• Valid “C” Class Driver’s Licence
• Ability to obtain a positive QLD Working with Children Check (“Blue Card”)
• Australian citizenship or permanent residency

Skills and Attributes

• Proficiency in reception and office administration systems
• Advanced computer literacy
• Strong organisational skills and the ability to manage multiple priorities under pressure
• Exceptional attention to detail
• Conflict resolution skills and the ability to assist those in distress
• Proactive in identifying and suggesting improvements to processes
• Excellent written and verbal communication skills with diverse audiences
• Ability to work both collaboratively and independently
• Commitment to social justice and human rights principles, particularly regarding children and young people

About Us

At the Youth Advocacy Centre, we are committed to providing a supportive and inclusive work environment. You will be joining a dedicated team of coordinators, case workers, youth workers, social workers and support staff who are passionate about making a positive difference in the lives of young people.

The Youth Advocacy Centre is a not-for-profit organisation that provides a range of programs and services to support young people in the Brisbane area. Our mission is to empower young people to achieve their full potential and actively participate in their communities. We have been operating for over 40 years and have a strong reputation for delivering high-quality, youth-focused services.

If you're excited about this opportunity to contribute to our important work, we encourage you to apply now.

To find out more details about this role and to enable you to address the essential requirements in your application, please refer to the full Position Description on our website https://www.yac.net.au/vacancies/).

Please submit your application via the "Apply Now" button and ensure that you address all criteria including both:

• current CV / resumé including the names and contact details of at least two recent or current referees
• 1 page response addressing the essential requirements listed under “Required skills and qualifications” and a summary of your previous experience.

Important: Applications without the above components will not be considered.

If you have any questions regarding this position, please email [email protected] using the subject line: Social Support Administration Assistant enquiry via EthicalJobs or phone 0450 944 103.

Early applications are encouraged as we will begin interviewing suitable candidates as they are received.