At YFS we believe that everyone has the right to a safe, stable place to live and we are passionate about supporting people to secure and sustain long-term housing.

As an industry leader in this space, we do housing differently. Our housing programs provide intensive support for people to access housing and help them sustain their tenancies. And we have a whole range of wrap around services to assist people.

We are looking for a Program Manager to play a key role in leading the immediate housing response program for families, couples and individuals who are experiencing homelessness.

If you’re an experienced manager with strong leadership and communication skills, and are flexible and quick to adapt to change, this could be the role for you.

About the job

• Role location: Slacks Creek
• Role type: Permanent full-time position
• Pay range: $115,433 a year with salary packaging exempt from Fringe Benefits Tax available

In this role you will:

• Lead and manage a team of housing specialists
• identify and respond flexibly to the changing needs of clients and the changing face of homelessness in Logan
• identify ways to solve problems in a timely manner, improve service delivery and achieve better outcomes for clients
• recommend and implement changes to work practice and procedures in line with changes in external requirements
• assess and mitigate risk associated with service delivery in a homelessness context
• help to develop the capacity of the team in quality service delivery
• lead the management of staff and a positive workplace culture.

About you

Aside from meeting the key capabilities outlined in the related role description available from https://www.yfs.org.au/work-for-us/, you’ll be a great fit if you:

• have extensive knowledge and experience in in the homelessness and housing sectors
• understand the causes, impacts and cultural aspects of homelessness
• can work with a sense of urgency and are quick to adapt to change
• have great interpersonal skills and can manage, develop and support staff
• are a strong communicator with the ability to interact effectively with a diverse range of people within and outside the organisation
• are confident in undertaking service planning and making recommendations regarding improvements to service delivery.

About us

At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.

We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.

In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.

We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.

Depending on your role, we support flexible work arrangements.

We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.

To find out more about working with us, head to https://www.yfs.org.au/work-for-us/.

Interested?

Read Advice for Job Applicants and check out our Organisational Chart at https://www.yfs.org.au/application-process/

Send your resume and a one-page covering letter outlining what you will bring to the job via the "Apply Now" button.

Contact Camila on 07 3826 1500 if you want to talk about the role.

Closing date: This advert will remain open until the position is filled.

Interviews will be scheduled for times agreed with applicants.

People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.