At YFS we believe that everyone has the right to a safe, stable place to live and we are passionate about supporting people to secure and sustain long-term housing.

As an industry leader in this space, we do housing differently. We are looking for a Program Manager to play a key role in leading the mobile support program for young people, adults and families who are experiencing homelessness, or are at risk of homelessness and require intensive support to access housing and to prepare and sustain their tenancies.

If you’re an experienced manager with strong leadership and communication skills, and are flexible and quick to adapt to change, this could be the role for you.

About the job

Role location: Slacks Creek

Role type: Permanent full time position

Pay range: $115,433 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available

In this role you will:

• Lead and manage a team of housing specialists.
• Adapt to the evolving needs of clients and the changing landscape of homelessness in Logan.
• Identify and promptly address problems to enhance service delivery and client outcomes.
• Recommend and implement updates to work practices and procedures based on external requirements.
• Assess and mitigate risks related to service delivery in the context of homelessness.
• Contribute to developing the team's capacity for quality service delivery.
• Foster a positive workplace culture and effectively manage staff.

About you

Aside from meeting the key capabilities outlined in the related role description available from yfs.org.au/work-for-us, you’ll be a great fit if you:

• Have extensive knowledge and experience in in the homelessness and housing sectors
• Understand the causes, impacts and cultural aspects of homelessness
• Can work with a sense of urgency and are quick to adapt to change
• Have great interpersonal skills and can manage, develop and support staff
• Are a strong communicator with the ability to interact effectively with a diverse range of people within and outside the organisation
• Are confident in undertaking service planning and making recommendations regarding improvements to service delivery.

About us

At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.

We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.

In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.

We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.

Depending on your role, we support flexible work arrangements.

We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.

To find out more about working with us, head to yfs.org.au/work-for-us.

Interested?

Read Advice for Job Applicants and check out our Organisational Chart at yfs.org.au/application-process.

Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected], using the subject line: Program Manager - Mobile Support enquiry via EthicalJobs.

Contact Sarah Vuzem on 07 3826 1500 if you want to talk about the role.

Closing date: this position will stay open until it is filled.

Interviews will be scheduled for times agreed with applicants.

People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.