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Customer Care Officers - State Sports Park Gymnastics

YMCA of South Australia

THE ROLE

We are seeking Customer Care Officers to join us at our new premier gymnastics facility that will be opening soon in Gepps Cross, South Australia. At State Sports Park Gymnastics we will offer a variety of gym sport programs, suitable for all ages and ability levels. 

Customer Care Officers are the face of our organisation, responsible for ensuring all members and guests receive the highest possible level of service. You will be the first and main point of contact for all Gymnastics Centre members and guests. You will be responsible for cash handling and POS, telephone operation, program information, enrolment sales and enquiries. Your exceptional customer service skills will be challenged through the need to multi-task and problem solve, while always ensuring a positive customer experience.  

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years.  With approximately 1,000 employees (and growing), we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

Our aim is to develop the whole person, helping all South Australians connect with a better life.  Not only their physical fitness and capabilities, but also their sense of identity, purpose, hope and dignity; psychological health; resilience; social connectedness; lifelong learning; and their own contribution back into the community.  All the elements that together constitute a full, healthy, productive, and satisfying life. 

SKILLS & EXPERIENCE 

Successful candidates will also have, or be willing to obtain:

  • HLTAID009 Perform CPR or equivalent

To view the position descriptions for this role, please visit our website at https://www.sa.ymca.org.au/get-involved/careers/find-a-job

THE BENEFITS 

  • The opportunity to join a leading provider of recreation, community, and children’s services.
  • Free access to YMCA South Australia’s recreation facilities.
  • A culture of empowerment and growth with ongoing opportunities for career development.
  • A supportive team of passionate and professional individuals.  

LIKE TO KNOW MORE?

For a confidential discussion about this opportunity, please contact Haydn Bellamy at 0406 945 707.

next steps

Does this sound like you? Please click Apply Now to submit your application.

Please note, only shortlisted applicants will be notified.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:

  • National Police Check (issued in the last 6 months)
  • DHS Working With Children Check
  • International Criminal History Record Check (if worked or lived overseas for 6 months consecutively in the last 5 years)

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: here.

YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.

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