• Location: Melbourne CBD             
  
• Vacancy Type: Fixed term 8 months, Full Time     
  
• Job reference: 494630     

Are you seeking a role in Finance? This the role for you.

At Yooralla, you’ll have the opportunity to make a positive difference, working as a team to support people with disability to live the lives they choose.

About the Role

This role reports to the manager Accounts Receivable & Accounts Payable and supports the finance team. Will be expected to work within a team to ensure deadlines are reached, targets met, provide support and strive to inspire each other.

Coordinate and perform the day-to-day debt collections function, generation of invoices and credit notes, NDIS claims and maintain
payment records throughout Yooralla systems.

Key Responsibilities

Specific Role Responsibilities:

• Set up and maintain debtor accounts and liaise with financial administrators if required
• Work within billing and CRM system to produce invoices, credit notes, claims and statements in a timely manner. Process refunds if required.
• Process NDIS claims via NDIS portal.
• Perform day to day debt collection function.
• Escalate to operational staff and managers, those customer accounts that exceed payment terms and maintain collections feedback.
• Respond to customer queries, investigate and resolve issues.
• Follow up on NDIS manual claims with plan manager or customer.
• Reconcile payments received from customers in a timely manner.
• Process charges or claims against relevant government funding bodies and ensure our invoices or submissions comply with relevant guidelines.
• Process end of period billing and accruals.
• Active team involvement in team events, projects, meetings and networking
• Mandatory operational site visits if required
• Assist Manager Accounts Receivable & Accounts Payable to maintain systems used by accounts receivable team which includes improving and streamlining processes.
• Other duties as required by manager and / or broader financial management.

All employees are responsible for:

• Promoting and protecting the human rights of people with disability, in accordance with the UN Convention on the Rights of Persons with Disabilities (CRPD) (2008);
• Working to ensure high-quality and safe supports and services for NDIS participants,
  meeting and exceeding the NDIS Practice Standards and
  Quality Indicators;
• Meeting obligations under all relevant Victorian and Commonwealth legislation;
• Working in accordance with the Yooralla Code of Conduct and Employee Manual.

Working at Yooralla you’ll have the option of generous salary packaging benefits to increase your take home pay and reduce your taxable income.

To be successful in this role you'll share Yooralla’s values and have:

Mandatory Requirements

• Current National Police Record Check
• International Police Check (if required)
• Current driver's licence to drive in Australia

Professional Experience

• Accounting qualification (or studying towards) will be an advantage
• Previous debt collection experience
• Competent administrative, invoicing skills and experience
• Preliminary accounting processes and practices knowledge
• Previous operating experience with accounting and CMS systems
• Good numeracy skills
• Good Microsoft Excel skills

Personal Skills and Attributes

• Flexible and adaptable personality
• Open to take on challenges, look outside of the box and be empowered to make a difference
• Organised and efficient
• Good attention to detail
• Good verbal and written communication skills
• Team player

Sound like you?

Click 'Apply Now' below, or contact Alyssa Bond, [email protected] on +613 9633 6950 for more information, using the subject line: Accounts Receivable Officer enquiry via EthicalJobs.

Our culture

At Yooralla, you’ll work at Victoria’s most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability. We work in partnership with adults and children, their families and carers to enable them to live the lives they choose. 

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We strongly encourage people with disability, LGBTQIA+ and Aboriginal and Torres Strait Islands People to apply.

Find out more about our work culture and what we do.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email [email protected] or phone 9666 4501.