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Chief Information Officer


  • Division: Information and Technology Services
  • Location: Melbourne CBD
  • Type: Full-time

The Organisation

Join one of the oldest, largest and most reputable not for profit organisations supporting people with disability of all ages and needs across Victoria. Our broad range of services includes long and short term accommodation alternatives, in-home support, therapy, attendant care, assistive technologies, employment, education, recreation, training and practical skills for daily living.

Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. We have played an active role in improving public awareness and progressing the nature of disability support in Australia for 100 years.

The Role

Reporting to the CEO, Yooralla’s CIO manages a technology landscape which includes a flagship Customer Management System based upon the Salesforce platform, the Microsoft 365 productivity toolset, an intense focus on information security, an extensive network and a range of other enterprise and departmental applications.

The CIO works closely with the Executive team and other stakeholders to align ICT activities with the strategic and operational needs of the business. An internal technology support team of approximately 25 staff is supported by a range of external partners to plan and deliver timely and high-quality ICT-related outcomes across Yooralla.

Yooralla believes that the quality of our systems and processes strongly correlates with the quality of our services and plans ongoing evolution of our systems and processes with commensurate investment and associated training.

The CIO will have the opportunity to make a far-reaching contribution to Yooralla, and provide leadership balancing investment, effort and risk with business outcomes

The Applicant

The preferred applicant will have:

  • 10+ years’ experience working within a mid- to large- sized IT environment
  • 3+ years’ experience working in a senior operational ICT management role across a wide range of technologies and applications
  • Demonstrable experience delivering multiple and complex ICT-enablement projects
  • Demonstrable capacity to interact comfortably with senior Executives and Board Directors, and capacity to contribute on non-ICT related topics at a senior management level
  • Strong understanding of ICT service delivery principles and their application in a high compliance environment, including liaison with government
  • Strong understanding of technology vendor and consultant perspectives on ICT service delivery
  • Demonstrable success in undertaking ICT strategic planning and delivering associated initiatives
  • Strong commitment to information security and privacy
  • An aptitude for financial activities including detailed cost oversight and enterprise budgeting

The Offer

  • An attractive remuneration package with excellent salary packaging tax benefits
  • Excellent central CBD location
  • Flexible working hours
  • A rewarding career in a growing service sector
  • Supportive team environment with a strong record of employee engagement

For further information please Terry Symonds, Chief Executive Officer, on 03 9916 5831 or via email terry.symonds@yooralla.com using the subject line: Chief Information Officer enquiry via EthicalJobs.

A position description is attached.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage Aboriginal and Torres Strait Islanders and people with a disability to apply.

Appointments are subject to one or more of the following forms of pre-employment safety screening such as Police Records Check, Inherent Position Requirements Employee Declaration, Working with Children Check, Disability Worker Exclusion Scheme Check, Reference Checks and AHPRA Registration Check. This role is only available to Australian Residents or to those who hold the right to work in Australia. We are committed to child safe standards and Yooralla is an equal opportunity employer.

How to apply

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