Yulu-Burri-Ba is currently seeking a highly motivated Family Services Manager to lead our Family Services Team on a full-time permanent basis.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

*Please note: To be considered for and appointed to any position at Yulu-Burri-Ba, you must:

• Have a Blue Card Working with Children Check (Paid Blue Card).
• Current “C” Class Driver’s Licence Valid in Queensland.
• Proof of immunisation Status – or willingness to obtain as a matter of priority.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

About the Position

As Family Services Manager you will be responsible for developing, expanding, monitoring and continually improving the specialised Social Health and Family Wellbeing services delivered by Yulu-Burri-Ba on North Stradbroke Island and in Brisbane’s Eastern Bayside region, as part of an integrated model of community and family-centered health care.

Position Duties

• Manage and lead the Family Services teams to provide quality, value-added services in all aspects of children, youth, family and recovery management services in accordance with community needs, Council priorities and State/Commonwealth funding and policy guidelines.
• Provide leadership in the workplace by modelling high standards of work performance, positively influencing teams and individuals, negotiating, mediating and resolving conflict and clearly communicating Yulu-Burri-Ba’s vision and values.
• Work closely with Yulu-Burri-Ba stakeholders to collect and collate data on need, access patterns, existing service update and response, and service gaps, to ensure the ongoing development of Family Services is informed by best available evidence.
• Oversee the ongoing development and refinement of community engagement activities aimed at increasing promotion, awareness, access and uptake of Family Services by Aboriginal and Torres Strait islander individuals and families.
• Strengthen referral pathways informed by local networks and research.
• Oversee implementation of enhanced case management/coordination and referral systems for Indigenous clients and families.
• Actively support the implementation of Yulu-Burri-Ba Clinical Governance Framework, providing an environment of transparency, and ensuring that staff within the Family Services Team share responsibility and accountability for the safety and quality of client care; ensuring the Family Services team regularly monitors and reviews progress against all key areas of the framework toolkit; participate as in regular meetings of the Yulu-Burri-Ba Clinical Governance Committee.

Selection Criteria

• Demonstrated knowledge of, and commitment to, the philosophy and practice of Aboriginal and Torres Strait Islander Community Controlled Health services.
• Demonstrated understanding of working with individuals, families and communities who have experienced trauma, including acute, ongoing, and intergenerational.
• Demonstrated knowledge and understanding of Family Wellbeing and Social Health services and how they support Aboriginal and Torres Strait Islander families.

Qualifications and Experience

• Bachelor of Business, Health and/or Nursing and/or other relevant tertiary qualifications, and/or equivalent relevant experience that demonstrates your ability to lead primary health care service delivery.
• Successful leadership of health and/or family service programs and management of staff.
• Previous experience working with Aboriginal and Torres Strait Islander families and in Aboriginal and Torres Strait Islander health.

For further information:

Email - [email protected] using the subject line: Family Services Manager enquiry via EthicalJobs.