Help us do our part to change the reality of domestic and family violence in Toowoomba. 54 reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support. In return, our team and wider organisation can offer you:

• Flexibility and Inclusivity - We prioritise work-life balance and may be able to negotiate working arrangements around the other important needs in your life.
• Genuine Investment - In all members of our team, personally and professionally; caring culture creates innovative practitioners who feel valued. Individual professional development packages are available for all staff members.
• Support and opportunities to become a specialist in the field - capped caseloads to refine intensive skills and allow success for families experiencing the impacts of DFV. This is an ideal opportunity for someone looking to relocate to kick-start their career.

54 reasons is Australia's leading child rights organisation - no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.

We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.

With the child's voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

A place to make a difference:

In this part-time (0.7 FTE) maternity leave backfill role (until 6 October 2025, with potential for extension), you'll work within a team to provide case management and safety planning support to women and children who are escaping or experiencing domestic violence.

While your role responsibilities will centre around direct support of children in the refuge accommodation program, you will also support a small caseload of women in refuge.

The successful applicant would be required to work 7 business days across each fortnight; 3 days one week, 4 days the next week. To ensure consistent service delivery, there may be set days that you are required to work. Our standard working hours are 8.30am to 4.30pm, though the role attracts some minimal rostered on-call responsibilities.

You will make a difference by:

• Facilitating the provision of safe refuge-based accommodation to women and children escaping domestic and family violence
• Conducting thorough risk and needs assessments, within a trauma informed, Safe and Together case management framework
• Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs

A place to feel valued:

You're an experienced practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You're able to respond calmly and effectively in crisis and complex situations, and you work within a trauma-informed practice framework.

Bringing your best every day means having:

• A Bachelor/Diploma of Social Work, Psychology or relevant Human Services qualification, and/or significant experience in a similar service
• Thorough knowledge and understanding of domestic and family violence, including the impact on children
• Experience working with families from diverse cultural backgrounds
• Strong teamwork and communication skills
• Current drivers' licence

We are looking for the right fit for our team and shared values are considered as high importance. If you feel that you meet some of the criteria, but not all, and feel as though you could be the right match for the team, organisation and service, please get in touch to discuss this opportunity.

Note: In order to ensure job shadowing can take place, the successful applicant will ideally commence in the role within the first two weeks of December. For training arrangements, the successful applicant will need to work full-time business hours for this first fortnight.

A place to belong: 

54 reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: 

• Award rate salary (Level 4.1 - $43.08 an hour) plus full salary packaging benefits - use this link to see how much this benefit could mean to you!
• Extra leave to use in a range of ways to ensure you're able to perform at your optimum
• Internal employment and development opportunities
• Supportive Managers - we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career at Save
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program

Follow this link for the full list of our employee benefits.  

Does this sound like the place for you? 

We'd love to hear from you. Submit your cover letter and resume below. 

Interviews will commence as applications are received, so don't delay in applying!

Position Description - Child Support Specialist.

For more information about this program click to view the Program Profile.

For any queries or to discuss individual working arrangements, please contact Team Leader Belinda Elliott at [email protected], using the subject line: Child Support Specialist - DFV Refuge and Outreach - Toowoomba enquiry via EthicalJobs.

Or for more information about a career at Save, visit our Careers Page.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at [email protected]. We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact [email protected] for further support.