The Organisation

Just when life should be full of possibilities, cancer crashes into a young person’s world and shatters everything. We help young people, and their families cope with cancer. Through Canteen’s national network of psychosocial services, they learn to explore and deal with their feelings about cancer, connect with other young people in the same boat and if they’ve been diagnosed themselves, we also provide specialist, youth-specific treatment teams.

Benefits & Culture

Based on globally recognised scientific research, Canteen is a unique organisation where the voices of those receiving help can be heard at Board level, ensuring that Canteen remains focussed on their needs. The current Chair of the Board and over 50% of the members are Canteen young ambassadors.

Canteen’s culture is unique offering talented individuals, an inspiring, rewarding and purposeful work experience and an opportunity to grow your career. Additionally, Canteen offers a range of benefits including tax-effective salary packaging, generous 5 weeks annual leave entitlements, dog friendly offices and flexible working arrangements.

The Role

Reporting to General Manager People & Culture, you will partner with senior managers to drive performance and a value driven culture across the organisation. You will play a leading role managing the operational delivery of the People & Culture service, development of a range of HR initiatives & programs aligned with the overall business strategy & solutions focused HR consulting to support the business
The People & Culture Manager will lead a small team ensuring quality and timely delivery of HR Support, and implementing systems to ensure performance outcomes; as well as programs to grow our talent, ensure employee engagement, and staff retention .

Key accountabilities include:

• Management and development of HR team to provide excellent HR customer services to the business. Effective support and advice to managers in a wide range of employee relations matters
• Partnering with the business to deliver successful HR and change management programs and processes.
• Developing an effective and engaging hybrid HR onboarding program for employees and managers that delivers improved employee retention.
• Designing and implementing a platform and initiatives to educate and support the development of competent and confident people managers.
• Making constructive feedback from employees to managers, and from managers to employees’ part of how we work to improve including, decision making and Canteen results.
• Think creatively to solve complex and challenging recruitment assignments.
• Oversight of HR reporting and recording systems ensuring accuracy as well as continuous improvement of HR digital solutions.
• Governance & risk management

Selection Criteria

• Degree qualified preferably in HR or business
• 5 years’ experience leading a HR function or able to demonstrate a readiness based on background and experience
• Experience in the development and implementation of learning and leadership programs
• Demonstrated understanding of contemporary human resources issues and knowledge of HR practices & employment law including workers’ compensation and WHS.
• Experience in conflict resolution, disciplinary processes, and workplace investigation.
• Strong analytical skills, business acumen, resilience and ability to navigate a changing environment and a hands-on approach to be involved in tasks that will contribute to successful business outcomes
• Proven experience working with leaders to coach and guide their decision-making process, alongside your ability to influence culture and performance
• Exposure to managing a team and demonstrated effective leadership qualities
• Substantial experience working with various HRIS and software applications, coupled with a natural aptitude for systems and effective use of digital interventions

Employment Details

Location: Sydney, NSW

Job type: Permanent; Full- time

We will be reviewing applications periodically.

Only applicants selected for an interview will be contacted and must be prepared if successful to undergo a National Police Check and Working with Children Check. As an Allied Health organisation, Canteen employees are required to have received two doses of an approved COVID-19 vaccine. These requirements are essential to gain employment with Canteen and your vaccination status will be discussed as part of the recruitment and selection process.