About the Accoras Team

Accoras has delivered mental health and wellbeing services to South-East Queensland children, young people, adults and families for 30 years, working towards our vision of ‘Changing Lives’. We are the lead agency of headspace Inala, and our centre is recognised nationally for our excellence and the outcomes we help young people to achieve. In a recent survey, our people rated the team culture, management capability and quality of services provided as the top 3 things they like about Accoras, highlighting a genuine care for our people and our clients.

The Role

This role is a Permanent Part Time role at 0.5 FTE.  

The Indigenous Skills and Employment Program (ISEP) “Mob BOOST” Team Leader, will report to the Mob BOOST Service Manager and provide targeted training, mentoring and wrap-around support, using a flexible, outreach and place-based approach.

This program focuses on supporting Aboriginal and or Torres Strait Islander peoples to address barriers to training and/or employment. By leading and managing the Employment Specialists, the Team Leader will provide oversight, monitoring, mentoring and supervision to ensure the program meets the required scope and deliverables. The Team Leader will be responsible for ensuring services that are provided, develop meaningful employment opportunities and career pathways for participants, that are underpinned by culturally safe workplace principles and practices.

Mob BOOST will work with local employed and industry, specifically Health and Aged Care, Community and Social Services, Retain, Hospitality, Manufacturing, Renewable Energy, Childcare, Warehousing, and Construction, to close the employment gab by supported pathways to employment, identifying and leveraging growth opportunities, building local capability, and creating exclusive local employment opportunities. Mob BOOST will also promote positive and sustainable impacts on the local employment landscape.

The Team Leader will support the program to achieve program intentions via effective delivery of programs and services, that may include accessing traineeships, developing literacy, numeracy and digital literacy capabilities. Additionally, they will foster a collaborative work environment and support strategies to enhance the employment and career prospects of Aboriginal and or Torres Strait Islander individuals across three age groups and as per the contracted scope and purpose of the role, including:

• Youth (aged 15-25 years) to develop pathways to employment through education and training, including traineeships and apprenticeships.
• Adults (26-49 years) to develop pathways to employment through leveraging and enhancing their employment history, skills, and experience.
• Seniors (50-64 years) to develop pathways to employment through leveraging their employment history, skills, and experience, with an emphasis on part-time roles with minimal physical demands where appropriate.

About the person

We are looking for a person with passion and commitment for supporting Aboriginal and or Torres Strait people in obtaining employment that is meaningful to them. You will support participants overcome any barriers to employment, find the right job, and then support them into employment, training and or vocational opportunities.

You will have strong, demonstrated experience working with Aboriginal and or Torres Strait Islander people, organisations, and communities as well as well-developed communication skills, empathy, and cultural competence. You will directly help participants develop the skills to become meaningfully employed in a suitable work environment.

You will work collaboratively with the Employment Specialists, the Community and Relationships Coordinator, the Inala Elders and Mob BOOST Service Manager to ensure the service delivers tailored recommendations, brings innovative ideas and effective strategies to:

• support real opportunities and job growth prospects for the participants.
• to attain improved work readiness, foundational skills, and job-specific skills.
• to achieve job outcomes as local barriers to employment are addressed.
• to sustain long-term, meaningful employment in a culturally safe workplace.

Selection Criteria

• Hold a minimum Diploma in Community Services, Career Counselling, Career Development, or, related field.
• Have a strong understanding of the cultural, social, and economic issues facing Aboriginal and Torres Strait Islander communities.
• Demonstrate a strong commitment to supporting self-determination and providing participant-centred services that address individual needs and aspirations.
• Have a minimum of 1 year's demonstrated experience in leading and managing a team of people.
• Experience in the vocational training or vocational rehabilitation, disability employment services or as a career practitioner.
• Demonstrated experience providing one-on-one support including career guidance, skill development and or job or volunteer placements.
• Experience in developing and facilitating tailored programs and support services for diverse participants, including youth, adults, and seniors.
• Effectively communicate and collaborate with a wide range of stakeholders, including employers, community organisations, and government agencies.
• Ability to build and maintain strong relationships with local employers to create employment opportunities.
• Experience in maintaining accurate records and documentation, including compliance with relevant policies and legal requirements.
• Familiarity with data management systems, for reporting and tracking participant progress is desirable.
• Highly developed verbal and written communication skills.
• Advanced computer skills including word processing, spreadsheets, database applications, and other social media/web apps.
• Excellent organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.
• Ability to work autonomously, coordinate multiple activities simultaneously and prioritise competing demands.
• Ability to work both independently and collaboratively as a productive team member.
• High level of professionalism, confidentiality and discretion and the ability to relate to and work effectively with young people.
• Adaptable and flexible to changing work environments and requirements.

What we offer

• Above award rates with generous salary packaging options only available to employees of a not-for-profit organisation including Salary Packaging options (up to $15,899 tax free!!) and Meals and entertainment allowance of up to $2,650
• Additional paid leave over Christmas and on your birthday, and a paid volunteer day each year
• Leave loading at 17.5%
• Portable Long Service Leave
• Free On-site parking
• SWAG Store Benefits - access to discounts from 100s of retailers (fashion, food and fitness)
• Supportive and collaborative team environment
• Professional development, training and regular clinical supervision and mentoring

If you would like more information on the role, please contact Toniele Williams - Centre Manager / Mob BOOST Service Manager on (07) 3727 5000.