Why join team Achieve?

We are looking for a Frontline Rostering Officer to work in Casino, NSW. This fast-paced role will manage the rosters for several services and will be key to ensuring our disability support services run efficiently. We are looking for an immediate start for a period of 7 months.

At Achieve it’s more than just a job.

For many of our staff, making a real difference to the lives of people with disability and working with a great supportive team, is its own reward. You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

About the role

In this role, some of the key responsibilities include:

• Create and manage Master Rosters and coordinating day-to-day rostering requirements across sites.
• Directing and allocating resources as directed by the operation managers, ensuring business processes have been followed and exceptions manage.
• Escalating any shifts that are unable to be filled and/or service issues within appropriate time frames and procedures.
• Ensuring the information in Rostering System are accurate and up to date at all times.
• Working closely with Service Managers to optimise workforce planning and cost effectiveness.

About you

• Rostering / scheduling / workforce planning experience.
• Knowledge of rostering systems, HR practices and award principles.
• Knowledge and application of Workforce Management Software systems, reporting capabilities, management of queues and activity routing/overflow.
• Ability to build and maintain trust and confidence of stakeholders through building rapport, consistent performance and delivering on services.
• Demonstrated customer focused communication skills incorporating the abilities of courtesy, diplomacy, and confidentiality.
• Organisational and time management skills including the ability to prioritise a demanding workload.
• Advanced computer literacy e.g., MS Office and Excel.

Benefits:

• Salary sacrifice options including Fringe Benefits Tax and car leasing
• Access to exclusive discounts from popular retailers
• Access to personal and financial counselling for you and your family
• A range of paid leave and flexible working options
• Support to stay fit and healthy with fitness memberships and access to wellness programs.

About us:

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check.

How to apply:

To register your interest, please click ‘Apply Now' and provide a resume and cover letter outlining your suitability for the role.

If you have questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please mail [email protected] using the subject line: Frontline Rostering Officer - Casino enquiry via EthicalJobs.